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Special needs

Passengers with developmental disabilities


Some passengers with developmental disabilities are self-reliant and may require no special services. However, should they need even minimal assistance, VIA must be informed at the time their reservation is made, so that our personnel will be able to see to their well-being.

Passengers with developmental disabilities who are not self-reliant, particularly in terms of eating and personal hygiene, must be accompanied by an escort familiar with their needs. Under certain conditions, such an escort may travel free of charge.




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