Contact Info
Before you email us....
If you're emailing us about our Web site, thank you in advance for your
interest! But if you want to send us a question or comment about the National
Child Benefit, the Canada Child Tax Benefit, or about NCB programs offered
by your jurisdiction, you can find the right number to call or address
to contact by selecting your province or territory from the list below.
If you do email us....
When you email us at fpt@sdc-dsc.gc.ca,
our system will automatically send you an acknowledgement message. Except
in rare cases, we send no further reply to incoming emails. In particular,
we will not respond to questions about your own eligibility for any
of the NCB programs.
Why we can't provide information by email....
At this time, the NCB website is primarily an information service. It
provides electronic access to the majority of the public information
that governments have developed about NCB programs. We cannot respond
to enquiries because each province or territory has staff who are happy
to answer questions about the programs and services they offer. We also
cannot respond to program or service enquiries received by email because
of security and confidentiality requirements. We do however, welcome
comments and suggestions on our NCB
website. You can email them to fpt@sdc-dsc.gc.ca.