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What is the status of my application?
If you are eligible for benefits your payment will usually be issued within 28 days from the date that you filed your claim. If you are not eligible for benefits, we will notify you of the decision made on your claim.
If more than 28 days have passed and you would like to find out the status of your application, you can use our My EI Information on-line service, or call one of our Service Delivery Agents:
For service in English: 1 800 206-7218
For service in French: 1 800 808-6352
TTY: 1 800 529-3742
Please have your Social Insurance Number ready when you call.
