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How do I change my address or direct deposit information?
If you have an Employment Insurance (EI) Access Code, you can use our My EI Information on-line service to update your mailing address, telephone number and direct deposit information.
You can also call one of our Service Delivery Agents to change your address or direct deposit information:
For service in English: 1 800 206-7218
For service in French: 1 800 808-6352
TTY: 1 800 529-3742
Please have your Social Insurance Number ready when you call.
