Pay-per-use wireless Internet

Thanks to VIA Rail's wireless Internet access, you can read your e-mails, surf the web, or connect to your company's Virtual Private Network, all while you travel!

Staying connected is easy

To learn how you can connect and where this service is presently available in stations or on board our trains, click on the tabs above.

Now available on virtually all trains in southern Ontario and southern Québec

You can now take advantage of our pay-per-use wireless Internet access in both VIA 1 class and Comfort class (economy) on nearly all trains between Windsor and Québec City. And don't forget - you can also access this service in Panorama lounges at major stations such as those in Toronto, Montréal, Ottawa and Québec City.

Service Exceptions

Please note that wireless Internet is not available on the following trains:

• Trains 85 and 88 (Toronto-Sarnia)
• Trains 97 and 98 (Toronto-New York)

Wireless Internet access is available on train 650 (Kingston-Toronto) every day except Fridays.

Travellers in all classes of service may use Wi-Fi in all of our Québec City-Windsor corridor stations:

Wireless access is also available in our exclusive Panorama lounges (open to VIA 1 class and sleeper class travellers), in the following stations:

• Dorval
• Kingston
• London
• Montréal
• Ottawa
• Québec City
• Toronto

Complimentary Wi-Fi access is also available in the following stations:

• Halifax
• Winnipeg
• Edmonton
• Jasper
• Vancouver

Québec city-Windsor corridor

(southern Ontario and southern Québec)

Our wireless Internet service is offered in both Comfort class (economy) and in VIA 1 class on all our trains in southern Ontario and southern Québec. It is also available in all our Panorama lounges and major stations in the region.

To check Wi-Fi availability onboard your train, call 1 888 VIA-RAIL (1 888 842-7245) or 1 800 268-9503 (Hearing impaired).

Service Exceptions

Please note that wireless Internet is not available on the following trains:

• Trains 85 and 88 (Toronto-Sarnia)
• Trains 97 and 98 (Toronto-New York)

Wireless Internet access is available on train 650 (Kingston-Toronto) every day except Fridays.

Is your computer compliant?

To connect, all you need is a wireless-enabled laptop with the Wi-Fi switch in the "on" position. Our systems use the 802.11b norm. If your device is not compliant, you can easily make it so with a PCMCIA card.

Please note: PDAs (personal digital assistants) are currently not compatible with our Wi-Fi systems. Check this page regularly for updates concerning PDA compatibilty.

Now log on

First, locate an access zone (or hotspot) indicated by the logo, then:

1. Turn on your wireless-enabled laptop or handheld device. The Wi-Fi icon will appear at the bottom right-hand side of your screen.
2. Launch your preferred Internet navigator.
3. You'll be automatically connected to the VIA Rail wireless Internet portal and offered a choice of three payment options.
4. Choose the option that best suits you and start surfing in just a few seconds!

It's always best to start your browsing through a non-secure or private web site, such as our own at www.viarail.ca. Then proceed to your Virtual Private Network or wherever you wish to enjoy secure access.

Connecting through VPNs (virtual private networks).
Access through a VPN will reduce system connection
speed in general. Instead of using a VPN for corporate
e-mail, we suggest that you access your e-mail through
a secure web mail site (if available). Although we support
most VPNs, they are often unstable in the wireless
environment and thus, not recommended.

To log out, click the Log-out button appearing in the pop-up window displayed during the session (do not close this window while you are connected or your session will be interrupted).

Having trouble? Check our "Questions" tab first!

Still have questions? For further technical support or additional information, please call 1 866 905-6784 at all hours or ask to see the technical specifications guide available on board.

Get 30 days of unlimited Wi-Fi for only $29.95! Enjoy 30 days of unlimited wireless Internet for only $29.95 when you travel in the Québec City-Windsor corridor. That means savings of 33% on the previous rate of $46.

Select the payment option that best suits your needs. You may even purchase your Wi-Fi access in advance to save time. That means you'll be able to connect as soon as you arrive at the station or board the train!

1. Pay-per-minute Access Plan: obtain the first 15 minutes for $3.99 (CAN) and each additional minute for only $0,30 per minute.
2. Daily Access Plan: pay a flat rate of $8.95 (CAN) for a full 24 hours.
3. Monthly Access Plan: unlimited access for 30 days costs only $29.95 (CAN). This plan will automatically be renewed every 30 days, unless cancelled or modified.

A confirmation e-mail will be sent upon sign-on, and a receipt will be e-mailed the following day.

Questions:

For technical support or additional information, please call 1 866 905-6784, at all hours.

Legal notes:
Intel, the Intel logo, Centrino, and the Centino logo are trademarks of Intel Corporation or its subsidiaries in the United States and other countries.