Overpayments and Repayments

For various reasons, you may need to make a repayment of a debt owed to the Government of Canada. The Canada Revenue Agency (CRA) is responsible for the collection of debts for the following programs:

• Defaulted Canada Student Loans (CSL)
• Employment Insurance (EI) overpayments and penalties
• Training Allowances Payment System (TAPS)
• Canada Pension Plan (CPP) overpayments
• Grants and contributions (G&C) overpayments
• Operations and maintenance (O&M) receivables

Payment Instructions

On a monthly basis, you will receive a statement of account from Service Canada indicating the amount that you owe, including principal and interest (where applicable) as well as any payments or adjustments made during the previous month.

You can pay your account using any of the three methods (cheque or money order; at your financial institution; or on the Internet) by following these instructions:

• Cheque or money order
  • Send your payment by cheque or money order
  • Mail your payment to the Payment Office indicated on the back of your monthly statement of account
  • Make your payment payable to: "Receiver General for Canada"
  • Write your Client ID Number on the front of your cheque or money order
  • Include your remittance slip with your payment
  • Do not staple your payment to the remittance slip
  • Do not send cash through the mail
• At your financial institution
  • Write your Client ID Number on your cheque or money order
  • Include your remittance slip with your payment
  • Do not staple your payment to the remittance slip
• On the Internet
  • Select "Human Resources and Social Development" if available through your financial institution's Web site
  • When paying by Internet, you cannot make a directed payment - all payments are applied according to oldest debt first

Establishment of Your Debt

For details concerning your debt, refer to the appropriate program contact numbers:

• Canada Student Loans (CSL) - 1 888 815-4514
• Employment Insurance (EI) - 1 800 206-7218
• Canada Pension Plan (CPP) and Old Age Security (OAS) - 1 800 277-9914
• Other programs issues - 1 800 O Canada (1 800 622-6232)

To Make a Repayment Arrangement

Contact the appropriate Canada Revenue Agency (CRA) office:

• Alberta - 1 800 853-8067
• British Columbia - 1 800 661-5991
• Manitoba - 1 866 870-7715
• New Brunswick - 1 800 220-8582
• Newfoundland and Labrador - 1-800 565-1579
• Northwest Territories - 1 800 853-8067
• Nova Scotia - 1 800 251-1956
• Nunavut - 1 800 853-8067
• Ontario - 1 888 899-6992
• Prince Edward Island - 1 800 220-8582
• Quebec - 1 800 456-6640
• Saskatchewan - 1 877 855-3571
• Yukon - 1 800 661-5991

Payment Offices

Mail your cheque or money order to the appropriate payment office:

• Alberta
  Payment Office
  Alberta SDC Remittances
  P.O. Box 1122
  Matane, QC
  G4W 4S7
  
  
• British Columbia
  Payment Office
  British Columbia SDC Remittances
  P.O. Box 1133
  Matane, QC
  G4W 4S8
  
  
• Manitoba
  Payment Office
  Manitoba SDC Remittances
  P.O. Box 8888
  Matane, QC
  G4W 4S5
  
  
• New Brunswick
  Payment Office
  New Brunswick/Prince Edward Island Remittances
  P.O. Box 3333
  Matane, QC
  G4W 4R9
  
  
• Newfoundland and Labrador
  Payment Office
  Newfoundland and Labrador Remittances
  P.O. Box 1111
  Matane, QC
  G4W 4R7
  
  
• Northwest Territories
  Payment Office
  Alberta SDC Remittances
  P.O. Box 1122
  Matane, QC
  G4W 4S7
  
  
• Nova Scotia
  Payment Office
  Nova Scotia SDC Remittances
  P.O. Box 2222
  Matane, QC
  G4W 4R8
  
  
• Nunavut
  Payment Office
  Alberta SDC Remittances
  P.O. Box 1122
  Matane, QC
  G4W 4S7
  
  
• Ontario
  Payment Office
  Belleville Ontario Remittances
  P.O. Box 6767
  Matane, QC
  G4W 4T1
  
  
• Prince Edward Island
  Payment Office
  New Brunswick/Prince Edward Island Remittances
  P.O. Box 3333
  Matane, QC
  G4W 4R9
  
  
• Quebec
  Payment Office
  Quebec Remittances
  P.O. Box 4444
  Matane, QC
  G4W 4S1
  
  
• Saskatchewan
  Payment Office
  Saskatchewan SDC Remittances
  P.O. Box 9999
  Matane, QC
  G4W 4S6
  
  
• Yukon
  Payment Office
  British Columbia SDC Remittances
  P.O. Box 1133
  Matane, QC
  G4W 4S8
  
  
• National Headquarters (NHQ)
  Payment Office
  CRA Non-Tax Collections
  P.O. Box 1144
  Matane, QC
  G4W 4S9