We can replace it for you. All you have to do is contact us by phone or mail, and provide us with the following information:
Important Note:
For security reasons, please do not send us personal or confidential information, such as your Social Insurance Number, via e-mail. E-mails are not secure and can be observed by a third party while in transit.
Contact us by phone
Toll free in Canada and the United States:
For service in English: 1 800 277-9914
For service in French: 1 800 277-9915
TTY: 1 800 255-4786
From other countries:1 613 990-2244
Write to us
If you are sending your request by mail, please send it to the nearest HRDC Regional Office.
If you are writing to us from outside Canada, your letter should be sent to the Regional Office in the province where you last resided.