Government of Canada

Kanata Scheduled Outreach Site

Scheduled Outreach Sites provide services tailored to the needs of the community (mainly information and transaction support). These locations may also be within urban areas to serve targeted groups. Service Canada staff will travel to pre-determined locations on a regular basis (i.e. one day per week).

Office Information
Address 145 Roland Michener Drive, Unit 3a, Kanata, Ontario, K2T1G7
Employment Resource Centre, YMCA-YWCA
Hours of service Tuesday from 09:00 am to 3:00 pm

Office is closed: from 12:00 pm to 1:00 pm
Language of Service English, French
Service Area Carp, Dunrobin, Mansfield, Ottawa, Richmond, Stittsville, Woodlawn 



Public Announcement
Service Offerings:
  • Informing and educating citizens and communities on Government of Canada and Service Canada initiatives, services and benefits;
  • Internet access is available, and staff will be providing information and navigation assistance
  • Facilitating access and application, through on-line connectivity to Service Canada - wide services (i.e. EI, ISP and SIN) and for established partner programs (e.g. Passport forms);
  • Services include information and application about new offerings such as Canada Education Savings Grant (CESG);
  • The Outreach site can serve as a drop-off point for applications, but cannot accept any payments.



Direct Phone Services
  Regular Line Toll Free
Employment Insurance and Social Insurance Numbers 1 800 206-7218
Income Security 1 800 277-9914
Record of Employment Information 1 800 263-8364
Record of Employment Order 1 800 263-8364



Direct TTY Services
  Regular Line Toll Free
Employment Insurance Program 1 800 529-3742