Stream 2: Organizational Management

1. Examples of Required Services
2. Minimum Mandatory Qualifications
3. Qualified ISS SA holders
• Under the General ISS SA
• Under the Aboriginal ISS SA

1. Required Services

The required services may include, but are not limited to the following:


• dealing with and providing expert advice on and/or participating in establishing a virtual office environment where networks of people engage in work, but are not bound by the traditional limitations of time and space (i.e. work in the same place and keep standard business hours);
• participating and/or providing expert advice on:
• The development of guidelines for determining which jobs and what types of employees are best suited to virtual workplace;
• The review and development of orientation programs for new employees, suitable to the virtual environment;
• The use of research tools to find out what an employee needs to be productive;
• The development of equipment, software and applications standards for telecommuting employees;
• The establishment of training and mentoring programs for employees to be comfortable with on-line tools for their jobs;
• The development of telecommuting policies for who pays for what (employee/organization): computers, phone lines, equipment, furniture;
• The development of skill training for managers who will be managing remote employees;
• The establishment and management of virtual teams- a collaborate workforce;
• How to manage a "blended workplace" that is a combination of regular, contract and temporary employees;
• Employee empowerment;
• How to facilitate virtual workforce social interaction.



• Supporting the organization's community by:
• Providing expert advice on and/or participating in the establishment of electronic means for time off reporting, expenses reports, routine administrative matters;
• Making Human Resources policies/information available on-line;
• Providing employees self service for as many Human Resources transactions as possible;
• Providing expert advice on and/or participating in the development of new programs for employees to retain career mobility.

top of page

2. Minimum Mandatory Qualifications

All Virtual Workplace Consultants shall possess, as a minimum:


1. Thirty-six (36) months of demonstrated management experience within the last six (6) years.
2. Twenty-four (24) months of demonstrated experience, within the last sixty (60) months, in the planning and/or implementation of virtual workplaces.

top of page

3. List of qualified ISS SA holders

(listed in alphabetical order by operating name)

Qualification under the occupational categories will be used for the selection of potential bidders under an RFP stating the required occupational category (ies). For further details, refer to Item G. of Annex A "Contracting Process and Contract Amendments Under the Supply Arrangement - Stage 2" of the SA.

top of page

SA holders under the Aboriginal ISS SA
The following Aboriginal ISS SA holders are qualified under this occupational category for one or many ISS SA fiscal years.
(click on a specific SA holder for a full description)

top of page