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Tax Information Slips on-line service
Employment Insurance (EI) frequently asked questions
- What is the Tax Information Slips on-line service?
- What are the minimum system requirements for the Tax Information Slips on-line service?
- How do I use the Tax Information Slips on-line service?
- I lost my Access code how can I replace it?
- Is it secure for me to use the Tax Information Slips on-line service?
- I have asked you to 'Stop Mailing' my Tax Information Slips will the Government notify me when my tax slips are ready on-line?
- How can I reactivate the mailing service? I asked you to 'Stop Mailing' my Tax Information Slip. I have changed my mind and want to have them mailed again.
- Can my Service Canada office update my election to receive/not to receive my tax slips by mail when requested?
- I do not have a computer/access to a computer. Will I still receive my tax information slip by mail?
- What can I do if I am experiencing technical problems while using the Tax Information Slips on-line service?
- What is the Tax Information Slips on-line service?
The Tax Information Slips on-line service allows you to view and print copies of your Employment Insurance (EI) tax information slips — T4E. This service gives you access to your current and previous years’ tax information slips, back to 2003. These copies can be submitted with your Canada Revenue Agency (CRA) tax return. You can also use the Tax Information Slips service to choose to stop receiving your tax slips by mail. If you change your mind, you can re-start mailing at any time.
- What are the minimum system requirements for the Tax Information Slips on-line service?
To use the Tax Information Slips on-line service, you must have a browser with the following minimum requirements:
- How do I use the Tax Information Slips on-line service?
To use this online service, you must:
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have received a EI payment;
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use a computer that meets our minimum computer requirements; and
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login using your access code.
To login using your EI Access Code you must also provide your Social Insurance Number (SIN), date of birth and province of residence.
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- I lost my Access code how can I replace it?
You can call our telephone information service at 1 800 206-7218 from 8:30 am to 4:30 pm and press "0" to speak to a representative or go to your Service Canada Centre. In both cases, questions will be asked to verify your identity and a new Access code will be reissued.
- Is it secure for me to use the Tax Information Slips on-line service?
Yes, your information is protected with the same level of security used by banks for their on-line services.
- I have asked you to 'Stop Mailing' my Tax Information Slips will the Government notify me when my tax slips are ready on-line?
No, each year you must go on-line at the beginning of February to view your tax slips.
- How can I reactivate the mailing service? I asked you to 'Stop Mailing' my Tax Information Slip. I have changed my mind and want to have them mailed again.
To reativate the mailing of your Tax Information Slip – T4E, go to the Tax Information Slips on-line service. You need to login to the on-line service using your access code, you then choose the option to 'Start Mailing' your tax information slips.
- Can my Service Canada office update my election to receive/not to receive my tax slips by mail when requested?
Yes, but only with a written consent from you. If you would like to change this yourself, go to the Tax Information Slips on-line service. You need to login to the on-line service using your access code, you then choose the option to 'Stop/Start Mailing' your tax information slips.
- I do not have a computer/access to a computer. Will I still receive my tax information slip by mail?
Yes, the mailing service will continue. The on-line service is only an alternative to our current service methods.
- What can I do if I am experiencing technical problems while using the Tax Information Slips on-line service?
If you are experiencing technical difficulties please review the FAQs relating to "Computer Issues" and "I received a message".
