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Clear your browser's cache

PC Instructions for Internet Explorer Users
PC Instructions for Netscape Users
Macintosh Instructions for Internet Explorer Users
Macintosh Instructions for Netscape Users
Macintosh Instructions for Safari Users

PC Instructions for Internet Explorer Users:

  1. Select "Tools" from the pull-down menu (IE 5.01 SP2 or higher).
  2. Select "Internet Options".
  3. In the second section where it says "Temporary Internet Files", click on the "Delete Files" button, check the option for "Delete all offline content", then click "OK".
  4. When clearing is complete (hourglass returns to mouse pointer), click "OK".

PC Instructions for Netscape Users:

  1. Select "Edit" from the pull-down menu.
  2. Select "Preferences".
  3. In the left table, select "Advanced".
  4. Select "Cache".
  5. Click on the "Clear Disk Cache" button, then click on "OK".
  6. Click on the "Clear Memory Cache" button, then click on "OK".

Macintosh Instructions for Internet Explorer Users:

  1. Select "Edit" from the pull-down menu.
  2. Select "Preferences".
  3. In the left table, select "Web Browser".
  4. Select "Advanced".
  5. In the second section where it says "Cache", click on the "Empty Now" button.

Macintosh Instructions for Netscape Users:

  1. Select "Edit" from the pull-down menu.
  2. Select "Preferences".
  3. In the left table, select "Advanced".
  4. Select "Cache".
  5. Click on the "Clear Disk Cache" button, then click on "OK".

Macintosh Instructions for Safari Users:

  1. Select "Empty Cache" from the Safari menu.
  2. Click "Empty".

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Last Updated: 2006-12-04 Top