Application for Employment benefits on-line

The on-line application for Employment benefits is an electronic form that makes use of fields, lists, buttons and boxes to collect information. Below are some examples showing each kind of field.

Text Boxes:

Text boxes capture input from your keyboard. Many questions on the application will require you to fill in a text box. For short answers, the box will be only one line. If the answers require more space, you will have a multiple line box. Your input will "wrap" automatically at the right edge of the box so you won't have to worry about typing "out of the box".

Pass your mouse cursor OVER the text box. It will change to an "I". When you click inside the box, a blinking "input" cursor appears and you can type in the field.

As you progress through the form, using either the mouse or the TAB key, the pointer will follow along with you. All of the text fields have limitations on the number of characters you can enter. The single-line fields vary in length from 10 to 35 characters, depending on what information is called for. Most of the multiple-line text fields have a top limit of 200 characters (including spaces), so you are advised to be as brief as possible in your answers. You will be told when you've run out of space. If this happens, you will need to shorten your response, or write any additional comments on a separate piece of paper to submit to your Service Canada Centre.

The final text field is titled “Additional Information”. You can enter up to 2000 characters in this block. Again, if you have further information to provide, please submit it in writing to your Service Canada Centre.

Dropdown Lists:

Drop-down lists give you a choice from among several items. When you click your mouse in the field or "arrow" down in the field, you will get a complete list of the items. Click on one to choose it, and tab out to the next field. You can scroll down if the list is too long.

Example:
Select the Province you live in: ALBERTA BRITISH COLUMBIA MANITOBA NEW BRUNSWICK NEWFOUNDLAND AND LABRADOR NORTHWEST TERRITORIES NOVA SCOTIA NUNAVUT ONTARIO PRINCE EDWARD ISLAND QUEBEC SASKATCHEWAN YUKON

Buttons:

You will see buttons (known as "radio buttons") and check boxes on the form. The radio buttons will give you a choice between two or more items, and you will be able to select only one of them.

Generally, these are questions that require a "yes-no" answer.
Is your residential address different than your mailing address?
Yes No

There are also several navigation/command buttons you will be using to navigate through the application. They are listed below with a short description of their functions.

Next Page - There is a minimum of 8 pages to the application for benefits. This button will load the next page.

Previous Page - This button will allow you to return to the previous page.

You must use the “Next Page” and “Previous Page” buttons at the bottom of the screen to move back and forth throughout the application.

Exit - This button will allow you to end your session, but please note, by exiting you will delete everything you have completed so far. A warning to confirm you want to exit will be displayed.

Francais/English - This is a toggle switch to change the application to the official language of your choice.

  This is the help button. It is available throughout the application. Click on it to get further information about that question.

  Use this button to enter dates using the calendar.

Confirmation Page - Once you submit your application you will be presented with a "Confirmation Page". This page will list your name, date and time you applied, a confirmation number and the addresses of the offices at which you must submit your record(s) of employment and any other required information. You will also be able to print a medical certificate from this page, if required. Please note that your application is submitted electronically: a printed copy is not supplied.