Card theft
In the event of theft, employees should call American Express Card Services 1-800-514-2915
to cancel the stolen card and obtain a replacement.
American Express assumes responsibility for fraudulent charges once the cardholder has provided
notification of the theft.
A replacement card can be obtained from American Express’ network of over 1,700 travel service
locations, usually by the end of the next business day.
If this is not an option, replacement cards can be obtained by overnight or regular mail, or will be
delivered by a courier.
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