Investigation Process

Access to Investigation Information

Each investigation has an occurrence file number to help speed up information requests. The TSB makes available factual information about the circumstances of the occurrence throughout the investigation. Safety information is shared immediately with those who can make changes to improve safety and may take the form of recommendations, safety advisories or safety information letters.

For many types of information, including on-board recordings, representations to the Board, and personal information such as witness statements, there are stringent restrictions on who may access the information and how it may be used.

For More Information For more information on the TSB, its policies, processes and investigation reports, consult this web site. Investigation Process TSB offices can be reached during working hours (local time) at the following phone numbers:

* Head Office: Gatineau, Quebec (819) 994-3741
* Greater Halifax, Nova Scotia (902) 426-2348
* Québec, Quebec (418) 648-3576
* Montréal, Quebec (514) 633-3246
  Greater Toronto, Ontario (905) 771-7676
  Winnipeg, Manitoba (204) 983-5548
  Calgary, Alberta (403) 299-3912
  Edmonton, Alberta (780) 495-3865
  Greater Vancouver, British Columbia (604) 666-5826

* Services available in both official languages.

  TTY: (819) 953-7287

Place du Centre
200 Promenade du Portage
4^th Floor
Gatineau, Quebec K1A 1K8

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