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| 1999-2002
Graco Snugride Rear Infant Restraint Systems |
TP2436
Road Safety Leaflet # D-2002-02 (E) |
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Manufacturer: |
Graco Children's Products
P.O. Box 100
Elverson, PA
USA 19520
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| Importer & Distributor: |
Elfe Juvenile Products
4580 Hickmore
St-Laurent, Quebec
H4T 1K2
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Consumer
Contact: |
Customer Service:
English Call Centre: 1-800-664-5246
French
Call Centre:
1-800-667-8184 |
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| Media Contact: |
Barbara J. Riggins
1-610-286-4570 |
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Model
Numbers Affected:
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8457D5, 8457F3,
8457GP, 8457MA 8457MV, 8457TMJ, 8457TMP, 8457YL, 8458A5, 8458AE,
8458B7, 8458D8, 8458FKB, 8458KY, 8458N5, 8460LV, 8462HAV, 8462JAM,
8472MAD, 8472YL, 8478SAR, C841121, C845742
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| No. of Units: |
Approximately 3,172 |
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| Geographic Distribution: |
Across Canada |
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| Dates of Manufacture: |
August 31, 1999
to February 28, 2002 |
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| Problem: |
The base of the restraint system may be missing components that
secure the infant restraint shell to the base. Thus, if the
components are missing the infant restraint shell may separate from the
base in the event of a collision. |
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| Background: |
Graco, the manufacturer of the infant restraint received a complaint
from a retailer in the USA on February 28, 2002, concerning a Snugride
infant restraint that would not latch into the base due to missing hooks in
the base. The company began an immediate inspection of the Snugride inventory for missing hooks
and 'U' bars. Of 42,460 units, 62 units either exhibited a missing
hook(s) or unseated retaining pins or missing 'U' bars. This represents less than 0.15% of
the population of restraints being defective. The cause of the missing parts has been
attributed to a manufacturing error. |
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| Safety Risk: |
If the infant restraint shell is not properly secured
to the base due to missing components, then the infant restraint and the
infant may separate from the base during a collision. The potential for
injury to the infant is substantially increased.
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| Company Action: |
The company has received no reported incidents in Canada,
however two consumer complaints and three returns regarding the Snugride
missing hooks have been documented in the
USA. |
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| Consumer Recourse: |
Consumers with one of the defective restraint systems are urgently
requested to call Graco at 1-800-664-5246 regarding the arrangements to
inspect and modify the restraint system. For French speaking
consumers, they can call Elfe Juvenile Products in Montreal at
1-800-667-8184. The consumer should have the model name,
model number, and date of manufacture of the restraint system when
making the call to the company. All of the identification information is
located on the statement of compliance label affixed to the restraint
system.
If the restraint system is deemed defective, the company will arrange
for the replacement of the base free of charge.
Additional information regarding this repair program can be found at
Graco web site at www.gracobaby.com.
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| Transport Canada: |
1-800-333-0371 |
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| Release Date: |
March 22, 2002 |
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