| Manufacturer: |
Evenflo Company Inc.
707 Crossroads Court
Vandalia OH 45377
USA
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| Importer & Distributor: |
Evenflo Canada Inc.
1171 Invicta Drive
Oakville, ON
L6H 4M1
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| Consumer Contact: |
Call Centre
1-800-233-5921 |
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|
| Media Contact: |
Brian Bloom
(216) 348-8520 |
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| Model Name and Model
Number Affected: |
|
Brand Name |
Model No.
|
| Titan |
3661261CP1
3671310CP1 |
|
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|
| Dates of Manufacture: |
May 15 to July 26, 2002 |
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| No. of Units: |
2,455 |
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| Problem: |
The above noted models of the Evenflo Titan
combination infant and child restraint system bear two statement of
compliance labels that have conflicting information regarding the recommended
weight range for an infant when the restraint system is used in the
rear facing mode. The large white and yellow label on the side
of the unit indicates a weight range for infants from 2.3 - 13.6 kg
(5-30 lbs). A second large white label affixed under the
unit on the inner side indicates a more restrictive weight range of
2.3-10 kg (5-22 lbs). The instruction manual accompanying the
restraint system correctly states the upper weight limit for the unit
as 13.6 kg (30 lbs). The conflicting information associated with
these two labels may be confusing to consumers and may result in some
consumers not benefiting from the full weight range that the restraint
system is designed and certified to carry under the applicable safety
standard. |
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|
| Background: |
As part of its enforcement testing program,
Transport Canada personnel purchased a representative Evenflo Titan
model for compliance inspection and testing purposes. During an
examination of the restraint system in question, the ambiguous labels
were identified. Evenflo was contacted and immediately conducted
an investigation into the matter and confirmed the error to Transport
Canada. Evenflo cooperated with Transport Canada and assisted
in providing the information for this notice. |
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| Geographic Distribution: |
All across Canada |
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| Safety Risk: |
Transport Canada concurs with the manufacturer’s
position that the understated weight limit does not constitute a non-compliance
condition nor a safety-related defect with the unit. When the
unit is used as intended by the manufacturer, in the rearward facing
mode by an infant under the maximum upper weight limit of 13.6 kg (30 lbs), the unit meets the applicable safety performance requirements.
|
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| Company Action: |
Evenflo has taken immediate corrective action
to introduce a revised white label for production of the restraint system.
In addition, Evenflo is making available this revised white label and
accompanying instruction sheet to retailers and affected consumers.
The new revised white label is to be affixed over the old label. |
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|
| Consumer Recourse: |
Consumers with one of these models can call the Evenflo
Parent Link Consumer Resource Centre toll-free at 1-800-233-5921.
They will receive a new label in the mail at no cost. A caller
should have the Evenflo Titan Model Number and date of manufacture ready
when they call the Evenflo customer service line. The model name,
model number and date of manufacturer is printed on the label which
is affixed to the back of the restraint system. |
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| Transport Canada: |
1-800-333-0371 |
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| Release Date: |
October 24, 2002 |
