Consumers are advised to inspect their Graco SnugRide car seat to determine the
model number and date of manufacture of their unit. Each unit bears two labels with
this information, one on the bottom of the carrier and the second one on the top of the
base. Should you have an affected unit, you should call Graco Children’s Products at
1-866-473-0163 and provide the model number and date of manufacture of their unit.
In addition, the Graco website can be viewed at http://www.gracobaby.com.
The 3,233 consumers that have registered their restraint systems,
they will be sent instructions on how to check the product and will receive a
replacement for the affected car seat bases. The corrected units will be re-labelled.
However, registered owners can call 1-866-473-0163 for more information.
Consumers who have not registered their restraint system are advised to contact
Graco Children’s Products at 1-866-473-0163 so that the company can send them
instruction on how to check the product.
Owners who are uncertain about whether or not they have registered their unit
should contact Graco Children’s Products at the above number. Consumers should not
return the affected unit(s) to the retailer.
The infant car seat can be safely used without the base until Elfe sends a
replacement for the defective component at no cost to the consumer.
The infant car seats are not to be returned to the retailer. |