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| 1999/2000 Fisher-Price Safe Embrace
Child Restraint Systems |
TP2436
Road Safety Leaflet # D-2001-01 (E) |
| Manufacturer: |
Mattel Operations Inc.
307 Poor Farm Road
East Murray, Kentucky
USA 42071-9564
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| Distributor: |
Mattel Canada Inc
6155 Freemont Blvd
Mississauga ON
L5R 3W2
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| Consumer Contact: |
Call Centre:
1 800 567 7724 |
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Model
Number Affected:
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Safe Embrace
Model No.: 79701
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| No. of Units: |
1847 |
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| Geographic Distribution: |
Across Canada |
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| Dates of Manufacture: |
December 18, 1999
- June 09, 2000. |
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| Problem: |
The shipping carton was incorrectly labeled regarding the weight range
for the restraint system in the rear-facing mode. The weights specified on
the carton did not agree with the weight range specified on the statement
of compliance labels affixed to the restraint in the carton nor the
instruction manual. The carton incorrectly states 3 to 14 kg (6 to 30
lbs.) rear facing and all the other information states 3 to 10 kg (6 to 22
lbs.). |
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| Background: |
Mattel Canada received two complaints from a retail account and the
company immediately initiated an investigation into the matter. The
affected restraint system packaging at the retailers have been corrected.
The 1347 consumers who returned the restraint registration cards will
receive letters concerning the incorrect information on the carton. |
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| Safety Risk: |
There is no safety risk if the consumer uses the restraint system for a
child between 10 and 14 KG (22 and 30 lbs) based on this single label
information, because the restraint system has been tested to the standard
for this weigh range and meets the requirements.
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| Consumer
Action: |
A consumer can telephone the Fisher-Price call centre and discuss the
matter with a company representative. The corrective action that a
consumer can take is to cross-out 3 to 14 kg (6 to 30 lbs.) on the carton,
if the consumer has retained the carton.
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| Transport Canada: |
1-800-333-0371 |
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