Industry Canada Order Fulfilment: Shipping Instructions
Industry Canada's Order Fulfillment Program has been established to ensure public access to Industry Canada information (see "About Industry Canada's Order Fulfillment Program"). Participation in this program is mandatory for the majority of Industry Canada's publications.
Under the program, there is an Industry
Canada-specific section of the PWGSC electronic
bookstore at publications.gc.ca
that lists publications available for order. To ensure
that your publication is included, please register it in the Publishing Database before delivering
copies to PWGSC.
Don't forget:
- to have the printer send a minimum of 2 percent of the quantity (you will need significantly more if you plan on announcing your publication electronically instead of by traditional mass mailing) of your print run to PWGSC so that it is prepared to receive orders from the public
- to be prepared for CMB to contact you from time to time to replenish stock
- to inform CMB when it can instruct PWGSC to recycle your obsolete publications to save space and prevent outdated publications from being sent to the public.
Packaging and Labelling Requirements
Note: It is important to advise
publishers that non-compliance with the receiving
instructions will result in the return of shipments
at the publisher’s expense. The designated
contractor will refuse deliveries not meeting
these shipping requirements. |
Packaging
- Only one (1) Government of Canada Catalogue Number
per package
- No mixed products will be accepted
- All material must be received in boxed unless otherwise
pre-arranged
- Boxes must be sized appropriately for the components
that they will contain and all materials must be packed
flat in boxes and packed tightly to prevent shifting,
curling and prevent damage of the components
- The maximum weight of a loaded box is not to exceed
thirty-five (35) pounds
- It is important to advise authors that non-compliance
with the receiving instructions will result in the
return of shipments at the author’s expense
Registration Form
Each shipment must be accompanied by a completed registration form to be sent back to CMB. This allows for a proper receipt of goods. Download the registration form by right-clicking on the following link:
Labelling
All box ends/rolls must be labeled with the following:
- Publishing and Depository Services (PDS) purchase
order number (if applicable)
- Receiving address (see below), including client
identification - door number 46
- Product title
- Government of Canada catalogue number (if applicable)
of enclosed material
- Exact quantity enclosed in box (roll)
- Roll number of total number of boxes (rolls) in
shipment; e.g. Box 1 of 3
Pallets
- All boxes must be placed on the pallet with the
label facing outwards for ease of viewing
- Boxes must be packed as a solid block. There can
be no gaps or hollow areas
- Outer edges of the box (roll) shall match, or be
within, the outer edges of the pallet
- Pallets with overhanging product will not be accepted
- Each pallet must not be larger than 48 inches wide
by 48 inches long with 4 inches fork openings
*
- Each pallet must not be higher than 54 inches including
the pallet *
- Each pallet must have bottom boards *
- Each pallet must be banded and/or poly wrapped
- The maximum weight of a loaded pallet must not exceed
2,000 pounds or have the standard 64 cubic feet per
pallet
- Each pallet must have it’s own pallet packing
slip
- Custom pallet sizes will not be accepted for incoming
stocks
- Out-going stocks for large orders will be shipped
using industry standard pallets; no custom-sized pallets
will be manufactured
* The designated contractor's warehouse racking will
accommodate these dimensions and components, which are
common for the industry. Any deviation from these dimensions
will prevent us from being able to receive and/or properly
store the shipment.
Packing Slips
Each shipment will have multiple packing slips (a master
packing slip covering the entire shipment and the individual
pallet packing slips).
Note: Standard Bills of Lading alone will not be accepted
since they contain insufficient information to allow
for proper receipt of goods.
The Master Packing Slip shall
contain the following information:
- Name, address and contact information of responsible party at Industry Canada
- Product title
- Government of Canada Catalogue Number of enclosed material
- Number of cartons (rolls) of each product delivered
- Number of pieces (pallets, cartons, etc.) in the entire shipment
The Pallet Packing Slip shall contain
the following information:
- PDS Purchase Order number (if applicable)
- Product title
- Government of Canada catalogue number (if applicable)
of enclosed material
- Exact quantity of each product packed on the pallet
- Number of boxes (rolls) of each product packed on
the pallet
Receiving Address
Government of Canada – Publishing and Depository Services
Industry Canada Order Fulfillment
c/o Gilmore Global Logistics Services
130 Herzberg Road
Phase 5, Receiving (Door No. 46)
Ottawa (Kanata) ON K2K 3B7
Telephone: 613-599-6065
Please note that the entrance to the loading docks
is off the Richardson Side Road and can be accessed
from Carling Avenue or March Road. All bays are equipped
with dock levellers for ease of loading and unloading.
Receiving Hours
8:00 a.m. to 5:00 p.m. Eastern Standard Time, Monday
to Friday (excluding statutory holidays). |
