Personal Care and Support refers to a range of essential daily activities that help maintain your physical well-being. There are many titles given to formal workers who provide such types of care. These may include, "Personal Support Worker", "Health Care Aides", "Personal Care Workers" or "Attendants". A staff person visiting your home can help you with :

• Personal hygiene care such as washing and bathing, mouth care, hair care, preventative skin care, routine hand or foot care
• Transferring or positioning into chairs, vehicles or beds
• Dressing and undressing
• Assistance with eating
• Assistance with toileting
• Escorting you to appointments

The staff providing personal care and support can assist you with your activities, or help to ensure your safety while you complete the activities yourself.

The Community Care Access Centre (CCAC) can help you with defining your needs and situation, determining your eligibility for government-funded services, locating providers and applying for care. The CCAC can also provide information about the availability of financial subsidies for particular service options.

If you are eligible for government-funded personal care and support services, they are arranged by the CCAC and paid for by the Ministry of Health and Long-Term Care. Otherwise, these services may be available directly through providers, in which case there will be a consumer fee for these services. Contact your local Community Care Access Centre to find out whether you are eligible for the government-funded services.

The CCAC determines your eligibility.

The CCAC will co-ordinate your application and select the provider.

You can apply directly to a provider that you select.
(The CCAC can assist you with finding a provider.)
See the Finding a Provider page.

© Queen's Printer for Ontario, 2002  |  Privacy Policy  |  Disclaimers  |   Last Modified :