Edition September 2004

• Foreword

Chapter 1 - Introduction

• Section 1 - Introduction
• Section 2 - What’s in it for you?
• Section 3 - Changing the Safety Culture
• Section 4 - How a Safety Management System Works
• Section 5 - Let’s be practical
• Section 6 - Components of a SMS

Chapter 2 - Safety Management Plan

• Section 7 - Senior Management Commitment
• Section 8 - Gap Analysis
• Section 9 - Safety Policy
• Section 10 - Responsibility
• Section 11 - Policy Manual
• Section 12 - Safety Performance Goals

Chapter 3 - Safety Oversight

• Section 13 - Hazard Identification and Risk Management
• Section 14 - Risk Management - It’s all about priorities
• Section 15 - Tracking Accidents and Incidents
• Section 16 - Data Gathering - The Small Stuff
• Section 17 - What to do with all this data

Chapter 4 - Training

• Section 18 - SMS Training

Chapter 5 - Emergency Preparedness

• Section 19 - Handling an Emergency

Chapter 6 - Quality Assurance

• Section 20 - Quality Assurance - Operational & System Reviews
• Section 21 - How do we know we are being effective?

Chapter 7 - Documentation

• Section 22 - Documentation
• Section 23 - Conclusion

This document will be revised at intervals to take into account changes in regulations, feedback from industry and recognized best practice. Updates will be made available via the Transport Canada Civil Aviation Website: http://www.tc.gc.ca/CivilAviation/SMS/menu.htm.