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Table of Contents

Foreword by the Speaker

Introduction by the Clerk

I     The Year in Context

1.     Operating Environment — 2002-2003

2.     Framework for Achieving Results

II     Priorities for 2002-2003

1.     Improving Information Resources for Members

Information Management Program

Managing procedural information

Consolidating international affairs

Upgrading the Human Resources Management Module of the Integrated Resource Management System

Managing legislative and legal information

Live broadcast of proceedings on the Internet

The Election Preparedness Program

On-line printing services

2.     Moving Ahead with Renovations

The Long-Term Vision and Plan for the Parliamentary Precinct

New Bank Street building

Renovations to the Library of Parliament

Common approach to multimedia

Enhancing services in the Chamber

New fire response system model

Business resumption plan

Investing in a food services facilities

3.     Providing Appropriate Security

Integrating the House Security System

Secure handling measures

4.     Investing in People

Making progress on classification renewal

A new human resources strategy for Corporate Services

Learning parliamentary procedure

Competency profiles and training in Procedural Services

Strengthening career management in Security Services

Developing competencies and competency profiles — Office of the Law Clerk and Parliamentary Counsel

Workplace health and safety

The Environment Management System

5.     Improving Communication

Improving constituency communication

Improving multimedia systems

Corporate communication strategy

6.     Reviewing and Reporting on Performance

III     Expenditure Plans for 2002-2003

Appendix A: Summary of Planned Activities and Initiatives for 2002-2003

Appendix B: Service Areas of the House of Commons Administration

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