1999-2000

House of Commons

Performance Report

             March 2001

 

Foreword by the Speaker

Introduction by the Clerk

1.0  Introduction to the House of Commons Administration

1.1  About this report

1.2  Who’s Who in the House of Commons Administration

2.0  Setting the Context — 1999-2000 in Review

2.1  A Landmark Event

2.2  The Transition to Year 2000

2.3  Putting Information Technology to Work

2.4  Enhanced Security Systems

3.0  Accomplishments

3.1  Providing Accurate, Timely Information for Members
            3.1.1  Enhancing Electronic Communication Capabilities
            3.1.2  Enhancing the Parliamentary Web Sites
            3.1.3  Managing Information as a Strategic Resource
            3.1.4  Building Corporate Data Warehouse
            3.1.5  Providing New Infrastructure Technology Capabilities
            3.1.6  Launching Year 2000 (Case Study)
3.2  Offering Impartial, Timely Advice for Members
            3.2.1  Meeting Parliamentary Needs
            3.2.2  Supporting Committees
            3.2.3  Managing Parliamentary Information
            3.2.4  Ensuring Election Preparedness
            3.2.5  Supporting Associations with Other Countries
            3.2.6  Parliamentary Visits and Exchanges
            3.2.7  Building on Financial Management Accountability
            3.2.8  Procedure and Practice Manual (Case Study)
3.3  Providing Quality Resources and Services for Members
            3.3.1  Help with New Technologies
            3.3.2  Improved Printing Products and Services
            3.3.3  More Efficient Building Management Systems
            3.3.4  Innovations in Food Services
            3.3.5  Training services
            3.3.6  Corporate Review
            3.3.7  Performance Measurement
3.4  Providing Appropriate Facilities for Members of the House of Commons
            3.4.1  Long-term Architectural Plan
            3.4.2  Renovating the Justice Building
            3.4.3  Building an Infrastructure for the Future
            3.4.4  Integrating Security Systems
            3.4.5  Restoration Initiatives
            3.4.6  Improving Security for Members of the House of Commons (Case Study)
3.5  Sustaining the House of Commons for All Canadians
            3.5.1  Strengthening Environmental Management
            3.5.2  Investing in Canada’s Youth
            3.5.3  Baby-Friendly Facilities
            3.5.4  Putting the Integrated Resource Management System to Work  (Case Study)
3.6  Ensuring an Effective, Committed Workforce to Serve Members of the House of Commons
            3.6.1  Cross-Service Communication Links
            3.6.2  Providing Information Electronically
            3.6.3  Classification Renewal
            3.6.4  Building a Common Language of Competencies
            3.6.5  Linking Learning to Competencies and Business Results
            3.6.6  Career Management Program in Precinct Services
            3.6.7  Ensuring Ongoing Procedural Expertise
            3.6.8  Safeguarding Intellectual Capital
            3.6.9  Training for Supervisors
            3.6.10  Workplace Wellness
            3.6.11  Many Facets of the Hill Program
            3.6.12  Sustaining Labour-Management Relations
            3.6.12  Improving the Corporate Planning Process
4.0  Expenditures Report