Management and Business Assessment

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Managing Business Performance
Technology can provide managers with a real-time, bird's-eye view of the firm's operations, allowing for informed decision-making.

Diagnostic Tools
Evaluate your e-Business readiness and determine the next steps needed to implement your e-Business strategy through the use of a variety of simple e-Business diagnostic tools.

Return on Investment
Determining the return on investment (ROI) can be crucial in the decision to invest in a new information technology. However, it is not an easy process — many of the benefits are intangible and difficult to quantify. This section covers many of the issues that need to be addressed when contemplating an ROI analysis. It also offers a comprehensive spreadsheet (in MS Excel format), best suited to medium-sized and large firms, to assist in the analysis.

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Managing for Small Business Success
Provides practical links and references to Web sites that offer SMEs information, tools and solutions to management challenges.