This logo indicates links located throughout this site that lead to "SME Direct", the one-stop shop for all your business needs.E-business offers your small business a wide range of benefits. Investigate the business functions below to discover how e-business can help reduce costs, increase revenues and improve your relationships with employees, customers, partners and suppliers.
Competitive Intelligence
The secret to business success is . . . no secret. The information is accessible through public sources. Discover how innovative companies are using the Internet to learn more about their own company, competitors and industry to increase productivity, profitability and market share.
e-Payments and Selling Online
Selling your products online could be the next successful e-business addition to your organization. This section provides a portal to a wealth of information regarding e payments.
VoIP - Voice over Internet Protocol
Voice Over Internet Protocol (VoIP) is a communications solution. Learn about Internet Telephony services, providers and technology.
Stay Current with Web Journals and News Feeds: Explore Blogs, RSS and Podcasting
Blogs, RSS and podcasting have quickly become growing trends around the world and present yet another opportunity for Canadian small and medium sized businesses to exploit the power of the Internet.
Sales and Marketing
How can Internet technologies improve marketing and sales efforts? This section guides you with information on marketing your products and services online, at home and abroad.
Customer Relationship Management
The principle behind CRM is simple: anticipate customers' needs and exceed their expectations and the result will be increased sales over a longer period. Discover how Web-based technologies can help identify, attract and increase retention of profitable customers by effectively managing their relationships.
Human Resources
How do you manage people in the e-world? This section has information on how to use technology to support your people, and how to help them adapt to a new automated business world.
Production and Distribution
Some of the biggest benefits and advantages of new business technologies are seen in business-to-business relationships and in the distribution of products and services. Investigate new strategies in manufacturing, design, research and development, supply chain management and procurement.
Managing Business Performance
Technology can provide managers with a real-time, bird's-eye view of the firm's operations, allowing for informed decision-making.
