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General Information
Civil Aviation
Marine
Rail
Roads
Transport Dangerous Goods
GENERAL INFORMATION
How can I contact the department?
Transport Canada Centres (TCCs) are strategically located close to Transport Canada services users throughout the Atlantic provinces. Click on the link below to find out where is the nearest Transport Canada Centre.
How do I leave a message for Transport Canada Atlantic Region after regular business hours?
You can reach Transport Canada Atlantic Region after regular business hours by calling 1-800-387-4999. Your call will be returned on the next business day.
How do I obtain Transport Canada news releases?
All news releases going back ten years are available on the Transport Canada website. Transport Canada news release are also available through the Regional Communications office in Moncton - (506) 851-7314.
CIVIL AVIATION
How do I get a pilot's licence?
Transport Canada is responsible for aviation personnel licensing. For general aviation licensing information, call (506) 851-7131 or visit the Personnel Licensing web page.
How do I get registered as an Aircraft Maintenance Engineer?
Transport Canada is responsible for Aircraft Maintenance Engineer Licensing. For information, contact Personnel Licensing.
How do I get an aviation medical certificate?
You can obtain an aviation Medical Assessment Process - Periodic Medical Exam and Category 4 Medical Declaration by visiting the national site. In order to find a medical examiner, visit their website. Civil Aviation Branch Offices are also listed on Transport Canada’s national site.
How do I register my aircraft?
Transport Canada is responsible for aircraft registration. To register an aircraft, call (506) 851-7131.
Who do I call with concerns or complaints regarding Air Travel?
You can call the Canadian Transportation Agency at 1-888-222-2592.
In Atlantic Canada, which airports are still being operated by Transport Canada?
Transport Canada still operates two airports in Atlantic Canada.
What is the Airports Capital Assistance Program (ACAP)?
The Airports Capital Assistance Program (ACAP) provides financial assistance for, in descending order of priority, safety-related airside capital projects (such as installation of lighting, emergency response service vehicles, rehabilitation of runways, as well as heavy airside mobile equipment such as snowblowers), safety-related groundside improvements including upgrades to terminal buildings, and also for refurbishing other assets on airport property.
What is Nav Canada ?
Nav Canada, a not-for-profit corporation, is responsible for all air navigation services in Canada. For more information on its services, call 1 800 876-4693 or visit their Web site at www.navcanada.ca
How can I report an aviation event?
An aviation event can be a low flying aircraft, a dangerous flight operation and dangerous aircraft maintenance practices.
Recent events or aircraft operations can be traced or investigated more easily. Record information and inform Aviation Enforcement as soon as possible. Information to be recorded could be the following:
- Location and direction of flight
- Estimate of the aircraft above the ground (for low flying event)
- How was that height estimated?
- Time of day?
- Number of persons on board, if any could be seen
- Type or aircraft – size, wing type (High Wing, Low Wing, Multi-Wing)
- Aircraft identification, markings or colours
- Photos taken
- Details of event
If you are a witness to such an event, contact Transport Canada Aviation Enforcement at (506) 851-7483.
Who should I contact for aircraft noise?
Any noise associated with the landing or taking off of any aircraft should be discussed with your local airport authority.
MARINE
How do I register my recreational boat and trailer?
Starting April 1, 2006, Service Canada Centres will be delivering pleasure craft licensing on behalf of Transport Canada.
Under an agreement between Service Canada and Transport Canada, pleasure craft licences will also be available at 36 Service New Brunswick Centres as well as Service Canada locations in New Brunswick.
Find the nearest Service Canada Centre by visiting www.servicecanada.gc.ca. For additional information, visit the Boating Safety web site.
How do I license my small commercial fishing vessel?
Transport Canada is also the federal department responsible for small commercial fishing vessel registration. All relevant information can be obtained at the Ship Registration web site, or call toll free: 1-877-242-8770
Who is responsible for ship inspection?
Transport Canada’s Marine Safety directorate is responsible for regulating marine transportation as well as for the inspection of both domestic and foreign vessels in Canadian waters. Marine Safety Offices are located in each of the four Atlantic provinces.
Who is responsible for marine search and rescue?
The Canadian Coast Guard, under the purview of the Department of Fisheries and Oceans, is responsible for marine search and rescue operations in Canadian waters. For more information, call:
Maritime Provinces: (902) 426-2292
Newfoundland & Labrador - Marine Search and Rescue:
1 (800) 563-2444 or St. John’s, (709) 772-5151
Where can I report a marine oil spill?
Oil spills and other pollution concerns should be reported at the following numbers:
In the Maritimes:
1-800-565-1633
Within the Halifax Metro area - 426-6030
In Newfoundland:
Outside the St. John's area - 1-800-563-2444
Within the St. John's area - 772-2083
For additional information, please visit Environment Canada’s oil spill reporting web site.
RAIL
Who is responsible for railway safety?
Transport Canada is responsible for the oversight of "federally regulated railways". It inspects and audits all aspects of railway operations including the Railway Safety Act, Transportation of Dangerous Goods Act and Canada Labour Code. The rail safety unit liaises and consults with the railway industry, other government departments and provinces and municipalities to promote railway safety. Shortline railways in Nova Scotia and New Brunswick are under provincial jurisdiction and follow the
similar rules and regulations that apply to federal railways. Transport Canada is also contracted by the provinces to provide monitoring and enforcement services on their behalf.
ROAD
Where can I call to obtain my driver’s license or vehicle registration?
The provincial governments are responsible for administering driver’s licenses and vehicle registrations on their territory. Provincial offices can be contacted at the numbers listed below.
New Brunswick - 1-800-762-8600, or visit Service New Brunswick.
Nova Scotia - 1 (800) 898-7668 / Halifax (902) 424-5851, or visit On line Services
Prince Edward Island - 1 (800) 658-1807 / Charlottetown (902) 368-4750, or visit https://www.gov.pe.ca/mvr/index.php3
Newfoundland & Labrador - (709) 729-2519 / St. John's (709) 729-2517, or visit the Services Directory.
Where can I call for an update on road conditions?
Road condition updates are the responsibility of the provincial governments on their territory. They can be obtained by calling the provincial government numbers listed below.
New Brunswick - 1-800-561-4063, or visit http://www.gnb.ca/0113/roadcond/road-conditions-e.asp
Nova Scotia - 1 (800) 307-7669, or visit http://www.gov.ns.ca/tran/cameras/camera.asp
Prince Edward Island - (902) 368-4000, or visit http://www.gov.pe.ca/roadconditions/index.php3
Newfoundland & Labrador - 1 (900) 451-3300, or visit http://www.roads.gov.nl.ca/
Where can I call for an update on road repair?
The provincial and municipal governments are responsible for road repair updates. Contact the provincial offices listed below, or your respective municipality.
New Brunswick - 1 (800) 762-8600
Nova Scotia - (902) 424-5400
Prince Edward Island - (902) 368-4000
Newfoundland & Labrador - (709) 729-2381
How can I make sure my child is safe while in a vehicle?
For more information, please consult the following web site: www.tc.gc.ca/roadsafety/tp/tp13511/menu.htm, or contact Transport Canada Information line at 1-800-333-0371.
Can air bags be dangerous?
Transport Canada works with other levels of government, the automotive industry, safety councils, consumer groups and others to inform Canadians of both the benefits and risks associated with air bags. For more information, call toll-free 1 (800) 333-0371 or view the Transport Canada's brochure on air bags.
Where can I find information on vehicle fuel efficiency?
Each year, the Fuel Consumption Guide, jointly produced by Transport Canada and Natural Resources Canada, rates new vehicles for fuel efficiency and offers tips on ways to reduce fuel consumption. Consumers can request free copies by calling the Auto$mart program toll-free at 1 (800) 387-2000, or click here to access AutoSmart's interactive online services.
Where can I find information on vehicle defects and recalls?
To report or obtain information on motor vehicle safety-related defects or manufacturers' recalls, call the department's Road Safety and Motor Vehicle Regulation Directorate at 1 (800) 333-0510.
How do I import a vehicle into the country?
For information on how to import a vehicle in Canada, visit the Transport Canada Road Safety web site.
TRANSPORTATION OF DANGEROUS GOODS
What is CANUTEC?
CANUTEC stands for the Canadian Transportation Emergency Centre. CANUTEC is the national bilingual advisory service provided by Transport Canada to assist emergency response personnel in handling dangerous goods emergencies.
How do emergency response personnel access CANUTEC's services?
CANUTEC can be reached 24 hours a day, 7 days a week at 1-613-996-6668. Services are available in both official languages.
Where can I get more information on the regulatory requirements for transporting dangerous goods?
Information on the various aspects of the regulatory requirements for the handling, offering for transport, and transportation of dangerous goods is available for each mode of transport as follows:
| AIR |
NB/NS/PEI/NL |
506-851-7557 |
| SURFACE |
NB
NS & PEI
NL |
506-851-2667
902-426-9461
709-772-3994 |
| MARINE |
NB/NS/PEI
NL |
902-426-9321
709-772-3438 |
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