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Frequently Asked Questions



Here you will find answers to commonly asked queries related to pension and benefits topics.

Public Service Pension Plan (PSPP)


1. Are your contributions "locked-in" after two years?
2. What is the difference between monthly installments and paying a lump sum for service buyback (elective service)?
3. You had some part-time employment; how will your pension be calculated?
4. Who manages the money for the Public Service Pension Plan?
5. What happens if you are dissatisfied with a response concerning an inquiry?
6. Who can have access to the information on your pension file?

Public Service Health Care Plan (PSHCP)


1. What is meant by the coordination of benefits under the PSHCP?
2. How do you take advantage of the coordination of benefits provision of the PSHCP?
3. What percentage of your medical costs does the PSHCP pay?
4. How much do you pay for the PSHCP?
5. Are you covered if you need medical or hospital services while traveling outside Canada?
6. Are you covered under the PSHCP if your employer posts you outside of Canada?
7. Can you change your coverage levels at any time?
8. How do you make a claim for benefits under the PSHCP?
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Public Service Dental Care Plan (DCP)


1. Can you find out in advance how much the DCP will reimburse you for a specific treatment?
2. How much do you pay for the DCP?
3. What happens if you and your legal spouse or common-law partner are each covered under a dental care plan?
4. How do you make a claim for benefits under the DCP?
5. Are you covered by the DCP if your employer posts you outside Canada?

Disability Insurance


1. How much do you pay for disability benefits coverage?
2. Are you covered for disability benefits if your employer posts you outside of Canada?

Pensioners' Dental Services Plan (PDSP)


1. Can you voluntarily terminate membership in the PDSP at any time?
2. When does PDSP coverage start?
3. How and when are PDSP contributions paid?
4. Can there be some pensioners who are in receipt of a PSPP pension that are not eligible to enroll in the PDSP?
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