Acknowledgements

Preface

Introduction

Audience and Purpose

The Origins of this Collection: HRSDC's Essential Skills Research Project

About the Authentic Workplace Materials Collection

Adapting the User Tips: English/french as a Second Language (ESL, FSL)

Adapting the User Tips: Learning Disabilities

Understanding the Complexity of Reading Text

What Is Reading Text?
Comparing Classroom and Workplace Reading
Types of Workplace Reading Materials

A Closer Look at Regulations

Purpose for Reading Text
Key Elements of the Reading Text Complexity Rating Scale

Reading Text Complexity Rating Scale

Understanding the Complexity of Document Use
What Is Document Use?
How Do Learners Build Document Use Skill?
Document Use in the Workplace
Types of Document Use Materials and Related Tasks

A Closer Look at Tables, Charts and Graphs

Key Elements of the Document Use Complexity Rating Scale
Document Use Complexity Rating Scale

Understanding the Complexity of Writing
What Is Writing?
Writing in the Workplace

Length
Accuracy
Audience
Synthesis
Creativity
Publication

Key Elements of the Writing Complexity Rating Scale
Writing Complexity Rating Scale

Guidelines for Collecting Authentic Workplace Materials

National Occupational Classification (NOC) Coding System

The Relationship Between NOC Skill Level and Essential Skill Complexity

Observations on Workplace Learning

A Closer Look at Numeracy

Annotated List of Related Products and Resources

Glossary