Renewal

• Account Renewal
• Issuance of password
• When is a new application necessary?

Account Renewal

To renew your account, log in with your EFILE Number and password, and select "Account Renewal" on the resulting Web page.

Yearly renewal is mandatory for your continued participation in electronic filing.

The only way you can renew your account is on-line.

An account renewal option is available to all registered users of EFILE, including those participant's who filed through a third party transmitter. You will be registering to use either one, or both, of our Internet based EFILE On-Line or EFILE On-Line Plus options.

You will see a screen display that shows your current EFILE account data. Since we use this information to contact you throughout the year, please ensure that the following information is current:

• mailing address;
• EMAIL address;
• contact person;
• telephone number with the extension; and
• fax number.

Issuance of password

The system will verify the submitted form and will generate error messages, if necessary. Make any required corrections, and resubmit the form. Once the form has been accepted and your account renewed, the system will display the following confirmation page which will contain your new password.

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We suitability screen all participants for EFILE. While this activity is being carried out, we restrict the access your EFILE Number and password will provide. You will be limited to performing EFILE On-Line Account Maintenance activities only. You will not be permitted to file T1 Returns or submit SEND requests.

When we have completed the screening and you have successfully met the criteria, we will notify you by EMAIL. Receiving this EMAIL will tell you that you now have access to full EFILE On-Line options.

An application may take up to 30 days to process. To give us enough time to review your application before the filing season starts, we encourage you to renew your application before December 31. If we cannot process your application within this time frame, we will notify you.

Note: Filing T1 returns requires the use of certified software.

When is a new application necessary

Although most fields on the renewal form can be modified as necessary, a limited number of fields cannot. Changes to these fields are considered significant enough to require a new application and a new EFILE number and password. The specific fields that cannot be revised (once submitted) are the following:

• Name of proprietorship, partnership, or corporation;
• Business Number;
• Federal Partnership Identification Number;
• Business type; and
• Name of business official or principal owner

If your business has undergone one or more of these changes, you must submit a new application:

• a business is sold;
• a business's organizational structure, partnership composition, or controlling interest changes;
• branch sites or managing offices are added;
• names of firms or business names change; or
• partners or corporate officers change.

Contact your EFILE help desk if you need more information about your specific situation.