Enquiries
If you have a comment or a question for OSFI, you can contact us by telephone or fax, by mail, by e-mail, or by filling out our Enquiry Form.
OSFI offers a toll-free telephone number for public enquiries in Canada. Our hours of operation are Monday through Friday, between 8:30 a.m. and 6:00 p.m. (Eastern Time).
Telephone: 1-800-385-8647
Local information number (Ottawa-Gatineau): (613) 943-3950
TTY services: (613) 943-3980
Fax: (613) 990-5591
If you have a complaint about a financial institution, please contact the Financial Consumer Agency of Canada (FCAC).
OSFI Directory
To access OSFI employees' telephone numbers, please search the Government of Canada Employee Directory via Government Electronic Directory Services (GEDS)
OSFI Publications
Publications Distribution
OSFI
255 Albert Street, 12th floor,
Ottawa, Ontario CANADA
K1A 0H2
Telephone: (613) 990-7655
Fax: (613) 952-8219
E-mail: extcomm@osfi-bsif.gc.ca
OSFI Access to Information
Access to Information Coordinator
OSFI
255 Albert Street
Ottawa, Ontario CANADA
K1A 0H2
Telephone: (613) 990-7495
Fax: (613) 952-5031
E-mail: extcomm@osfi-bsif.gc.ca
Incorporation documents
Information Technician
OSFI
255 Albert Street
Ottawa, Ontario
K1A 0H2
Telephone: (613) 949-8388
Fax: (613) 952-8219
E-mail: extcomm@osfi-bsif.gc.ca
Please note that a fee of $160.00 applies to such requests.
Webmaster
E-mail: webmaster@osfi-bsif.gc.ca
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Head Office and mailing address (Ottawa):
255 Albert Street
Ottawa, Ontario
K1A 0H2
Telephone (reception):
(613) 990-7788
Regional Offices:
Toronto
P.O. Box 39
121 King Street West
Toronto, Ontario
M5H 3T9
Telephone (reception):
(416) 973-6662
Montreal
200 René Lévesque Blvd. W.
Suite 903
Montreal, Quebec
H2Z 1X4
Telephone (reception):
(514) 283-4836
Vancouver
P.O. Box 11
1095 West Pender Street
Vancouver, British Columbia
V6E 2M6
Telephone (reception):
(604) 666-5335
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