Frequently Asked Questions

Eligibility

1. Who can use GST/HST TELEFILE?
2. Can I file a return with an amount owing?
3. Can businesses with First Nations Tax (FNT) accounts use the service?
4. Can my accountant use GST/HST TELEFILE to file my return?
5. Is GST/HST TELEFILE the only electronic filing service available for GST/HST returns?

1. Who can use GST/HST TELEFILE?

   You can use GST/HST TELEFILE if:

   • an access code is printed on your GST/HST return;
   • the return you are filing results in a nil balance, an amount owing, or a refund of $10,000 or less;
   • you are not claiming a rebate amount on line 111 of your return; and
   • you do not need to file a rebate application form with your return.
2. Can I file a return with an amount owing?

   As of October 22, 2007, GST/HST TELEFILE can be used to file returns with an amount owing.

   If you file your return using GST/HST TELEFILE, use your financial institution's Internet or telephone banking service or form GST158, GST/HST Netfile/Telefile Remittance Voucher, to make your payment. Do not send us a paper copy of your return.

3. Can businesses with First Nations Tax (FNT) accounts use the service?

   Yes. However, after filing your return, you still have to mail Form GST 499 (the corresponding FNT schedule) to the Surrey Tax Centre.

   
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4. Can my accountant use GST/HST TELEFILE to file my return?

   If your accountant is legally authorized to sign the paper copy of your GST/HST return on your behalf, he or she may use GST/HST TELEFILE to file your return.

   Note that your access code is your personal security key to filing your return using GST/HST TELEFILE. Please do not give your access code to anyone not authorized to act on your behalf.

5. Is GST/HST TELEFILE the only electronic filing service available for GST/HST returns?

   No. If you are eligible to file using GST/HST TELEFILE, you can also use the GST/HST NETFILE service to file your return via the Internet.

   In addition, the GST/HST EDI Filing and Remitting program allows you to file your returns and send your payments using electronic data interchange (EDI) technology.