Cross Border Movement of Business Persons

Temporary Entry into the United States and Mexico under the North American Free Trade Agreement

A Guide for Canadian Businesspersons Published by International Trade Canada

7. Additional Information

CANADA

International Trade Canada
Foreign Affairs Canada

Enquiries Service
Tel.: 1 800-267-8376 (toll free in Canada)
or (613) 944-4000 (in the National Capital region and outside Canada)
Fax: (613) 996-9709
TTY for the Deaf: (613) 944-9134
E-mail: enqserv@international.gc.ca

NAFTA Diagnostic Tool
An on-line tool designed to provide Canadians with:

• Customized reports outlining the basic information they need to know before they attempt to enter the United States and Mexico under the NAFTA

• Customized assessments of why they may have been denied entry under the NAFTA and,

• A reporting mechanism providing access to experts within International Trade Canada regarding their border experience

Trade Commissioner Service
Contact us by phone 1 800-551-4946 or (613) 944-4946 in Ottawa

Consular Affairs Bureau
General:
Tel.: 1 800-267-6788 (in Canada and the U.S.)
or (613) 944-6788
E-mail: voyage@international.gc.ca
TTY: 1 800-394-3472 (in Canada and the U.S.) or (613) 944-1310

Travel Information and Country Travel Reports
These publications and reports are available for free on-line or can by ordered from the Enquiries Service. Country reports can also be accessed by telephone by calling 1 800-267-6788 (in Canada and the U.S.) or (613) 944-6788.

Consular Emergencies:
Tel.: (613) 996-8885 (call collect from abroad)
E-mail: sos@international.gc.ca

Canada Border Services Agency (CBSA)

Automated Customs Information Service
Tel.: 1 800-461-9999 (in Canada) or (204) 983-3500 or (506) 636-5064
Information for exporters

Canada Revenue Agency (CRA)
International Tax Services Office
For Individuals: 1 800-959-8281 (English)
1 800-959-7383 (French)
For Business: 1 800-959-5525 (English)
1 800-959-7775 (French)

Citizenship and Immigration Canada (CIC)
CIC Call Centre
Tel.: 1 888-242-2100 (in Canada)
Hearing impaired, with text telephone, can access the TTY Service at 1 888-576-8502 (in Canada, from 8 a.m. to 4 p.m.)

Passport Office
Tel.: 1 800-567-6868 (in Canada)
Montreal (514) 283-2152
Ottawa-Gatineau (819) 994-3500
Toronto (416) 973-3251
Vancouver (604) 586-2500

Canadian Government Offices in the United States

Canadian Government Offices in Mexico Assistance and information may be sought in Mexico from the Consular Section of the Canadian Embassy and Canadian consulates throughout the country. When calling these offices from within Mexico, you must dial 01 before the area code and number; when calling from outside Mexico, you must dial country code 52 beforehand.

U.S.A.

U.S. Government Offices in Canada

The U.S. Department of State maintains a number of diplomatic offices in Canada. The Embassy is located in Ottawa, and there are consulates general in Calgary, Halifax, Montreal, Quebec City,
Toronto and Vancouver. Each has U.S. consular officers available to help you with problems. Or consult the Embassy Web site and select “Traveling to the U.S.A.?’.

U.S. Entry Waivers

Canadian citizens requiring waivers to enter the United States should call the U.S. Department of Homeland Security's Citizenship and Immigration Services (USCIS) office serving their area:

Waiver application forms are also available from any land port of entry to the United States or can be ordered by mail from the U.S. Embassy in Ottawa. Call the Embassy at 1 800-283-4356 or (613) 238-5335, press 2 for the menu and select U.S. Immigration. Follow the voice mail instructions to receive a package by mail.

For answers to questions about waivers, members of the general public may call the U.S. Department of Homeland Security’s Citizenship and Immigration Services (USCIS) office in Buffalo at (716) 551-4741, ext 6810, on Friday mornings from 8 a.m. to 12 noon.

U.S. Immigration

For general information, members of the public may call the U.S. Department of Homeland Security's Citizenship and Immigration Services (USCIS) office in Buffalo at (716) 551-4741, ext. 4101, on Monday,Wednesday and Friday mornings from 8 a.m. to 10 a.m., or consult the USCIS Web site. If you have questions about your immigration status, you may contact U.S. Department of Homeland Security’s Citizenship and Immigration Services (USCIS) offices in:

For marriage or immigration information, call 1 900-451-6330 (recording) or 1 900-451-2778 (to speak to a visa specialist). There is a fee for these calls. You may also consult the USCIS Web site.

Entry Under NAFTA

There are free trade specialists at the U.S. ports of entry listed below who may be able to give you detailed information and the necessary documentation you require. However, the specialists cannot guarantee the admission of any applicant.

Offices of U.S. Customs and Border Protection (CBP)

The office of the U.S. Customs and Border Protection Attaché is located at the U.S. Embassy in Ottawa and may be contacted as follows:

Embassy of the United States of America
U.S. Customs and Border Protection Attaché
P.O. Box 866, Station B
Ottawa, ON K1P 5T1
Tel.: 1 800-283-4356 or (613) 238-5335, ext. 322

U.S. Customs and Border Protection preclearance stations in Canada can be contacted at the following numbers:

In the United States, U.S. Customs and Border Protection can be contacted at the following border points:

U.S. Tax Information

For information on U.S. tax laws and regulations as they may affect Canadians, contact:

• United States Internal Revenue Office Tel.: (215) 516-2000
• In the United States Tel.: 1 800-TAX-FORM (829-3676)

Useful Links

• United States Citizenship and Immigration Services (USCIS)
• Introduction to E-Filing
• Available Forms:
  • I-90 – Application to Replace Permanent Residence Card
  • I-129 – Petition for a Nonimmigrant Worker
  • I-129S – Nonimmigrant Petition Based on Blanket L Petition
  • I-131 – Application for Travel Document
  • I-140 – Immigrant Petition for Alien Worker
  • I-539 – Application to Extend/Change Nonimmigrant Status
  • I-765 – Application for Employment Authorization
  • I-821 – Application for Temporary Protected Status
  • I-907 – Request for Premium Processing Service
• Information for Temporary Workers
• Department of Homeland Security
• U.S. Customs & Border Protection
  Application Forms and Fee Information
• Certification of Foreign Health Care Workers
  frequently asked questions
• U.S. Service Centers
• U.S. NAFTA Handbook
• U.S. Consulate in Toronto
• Academic Honorarium for Visiting B Nonimmigrant Aliens
• U.S. Department of State: Border Countries - Canada and Mexico
• US VISIT
• How Do I Enter the United States as a Commercial Truck Driver?
• What Gives Customs the Right to Search Me?

MEXICO

Mexican Government Offices in Canada

• Mexican Customs Agency (Spanish only)
• Visa Information
• National Migration Institute Office (Spanish only)
• Ministry of the Economy
• Doing Business in Mexico – Labour Law
• Professionals Practicing in Mexico
• Mexican Ministry of Tourism
  24-hour telephone number for tourists requiring assistance in any part of Mexico:
  Tel.: 01 800-903-9200;
  in Mexico City: 5250-0123