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Final Remarks

In order to benefit from the productivity of logistics and SCM, individual firms must develop their own personal action plan. The final step in a business case is to make recommendations and develop a roadmap for implementing the proposed action plan. The roadmap exercise consists of documenting the long-term perspective into specific action items linked to deliverables, performance indicators objectives, return on investment and a project time frame.

For some firms, the first roadmap action item could be an internal evaluation of their logistics KPI with some participation in associations and networking activities. For others, it could be implementing a pilot project with a customer and a supplier. In all cases, a well-documented roadmap allows firms to gain the support of all their stakeholders for their logistics and SCM competitiveness strategy and to solicit their involvement in the implementation phases of the firm’s logistics and SCM action plan.

Proposed Action Plan: 

  1. Evaluate internal firm logistics and SCM KPI based on the indicators listed in this document.

  2. Map out business processes, global supply chain and technology adoption.

  3. Benchmark your firm’s KPI to your industry KPI in Canada and in the U.S..

  4. Assess firm’s performance KPI to industry taking into consideration supply chain processes.

  5. Benchmark firm’s KPI to other industries KPI in Canada and in the U.S. that share the same logistics and SCM processes and drivers.

  6. Create a multi-function project team. Senior management buy-in could determine the success rate of this initiative, as will a champion at the initial stage.

  7. Develop a logistics and SCM competitiveness roadmap.

  8. Develop performance measurements of the roadmap initiatives.

  9. Educate your company executives across departments, supply chain partners and service providers on the value of the roadmap for each specific stakeholder.

  10. Increase supply chain collaboration initiatives that drive value in your specific sector.

  11. Partner with supply chain partners to develop with you the technology, processes and information solutions needed to manage the process.

  12. Implement KPI program with frequent use of measures focused on cost-effective customer-driven satisfaction issues with supply chain partners.


Created: 2006-11-03
Updated: 2006-12-04
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