Common menu bar links
Related Issues and Suggestions for Improvement - Image Descriptions
Did staff inform you about other programs/services?
No: 68%
Yes: 25%
DK/NR: 7%
Impact of service Canada One-stop model of service delivery
Positive impact: 50%
Negative impact: 5%
No impact: 38%
Suggestions to improve service quality
Easier phone access: 8%
Faster service: 8%
Remove voice message system: 7%
More visible/increase awareness: 6%
Better trained staff: 5%
Easier website use: 4%
More staff: 3%
Friendlier staff: 2%
Make 1-800 # more visible 1%
More convenient hours: 1%
More prgm. Info: 1%
Less paperwork: 1%
More offices: 1%
Better cmn.: 1%
Better language skills: 1%
Other: 2%
No suggestions: 8%
