Office of Emergency Response Services

In a national health emergency or disaster, the Office of Emergency Response Services (OERS) is responsible for supporting emergency health and social services in the provinces, territories or abroad. It manages the National Emergency Stockpile System (NESS), which includes medical, pharmaceutical and related emergency supplies. OERS also administers the Quarantine Act with quarantine officers at large international airports accross the country. The Office is responsible for the federal response to emergencies that have health repercussions; this includes the deployment of health emergency response teams (HERT).

• National Office of Health Emergency Response Teams (NOHERT)

Documents:
Responding to Stressful Events Helping Teens Cope Helping Children Cope Taking Care of Ourselves, Our Families and Our Communities Self-Care for Caregivers Manuals:
Registration and Inquiry Service 71 pages - 799 KB	Emergency Clothing 39 pages - 579 KB
Emergency lodging 65 pages - 1,16 MB	Personal Services 116 pages - 595 KB
Emergency Food Services 91 pages - 1,21 MB	Food for Emergencies 8 pages - 280 KB
Emergency Preparedness Guide. 14 pages - 400 KB (download from Public Safety Canada website)	Reception Centre Service 147 Pages - 260 KB