Seniors Canada On-line
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Canada's Trusted Information Source for Seniors, Caregivers, Families and Service Providers.
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A to Z Index
The A to Z Index presents a list of sites that relate to a specific subject. For example, if you were looking for anything to do with 'injuries' you would click on the letter 'I', then click on the subject 'injuries'. This would give you a list of all sites that have been assigned the subject 'injuries'.
"Consumers"
Yukon Territory
Consumer Services
Consumer Services' primary goal is to create and encourage a fair, efficient and informed marketplace for business and consumers.
Source : Government of Yukon. Department of Community Services.
Canada
Airport Safety
Would you like to know what security measures are in place at Canadian airports? Are you interested in finding out more about the emergency response times at airports? Marketplace Files provides information on airport safety.
Source : Canadian Broadcasting Corporation
Be Aware and Declare!
This Website provides the most up-to-date information about what can and cannot be brought into Canada. Travellers are encouraged to inform themselves about the rules and restrictions that apply.
Source : Canadian Food Inspection Agency
Buying Drugs over the Internet
If you buy drugs on line, you may be putting your health at serious risk. This Web page addresses some of the risks associated with buying drugs over the Internet.
Source : Health Canada, It's Your Health
Buying Prescription Drugs on the Internet
Have you thought of purchasing your medication on the Internet because you don't have time to visit your doctor? Purchasing medication on the Internet has become a fast and easy process but is it really worth your health and safety? Find out more about the dangers that lurk behind medication purchased without a doctor's consultation.
Source : Canadian Broadcasting Corporation (CBC)
Canadian Bankers Association
The Canadian Bankers Association is a professional industry association that provides its members - the chartered banks of Canada - with information, research and operational support and contributes to the development of public policy on financial services. The CBA also provides information, statistics and publications to help individual and small business consumers manage their financial affairs.
Source : Canadian Bankers Association
Canadian Consumer Handbook
Being a wise consumer means being informed. This handbook offers tips, questions and advice on consumers' rights, along with contacts for help with common problems.
Source : Canada's Office of Consumer Affairs
Canadian Consumer Information Gateway
The Canadian Consumer Information Gateway allows Canadians to quickly and confidently search for consumer information and services on the Web.
Source : Canadian Consumer Information Gateway
Canadian Life and Health Insurance Association Inc.
The Canadian Life and Health Insurance Association Inc. Representing some 70 member companies in the life and health insurance industry and providing information and services to life and health insurance consumers.
Source : Canadian Life and Health Insurance Association Inc.
Canadian Mental Health Association
The Canadian Mental Health Association (CMHA) promote the mental health of all people and to serve mental health consumers, their families and friends.
Source : Canadian Mental Health Association.
Canadian Task Force on Preventive Health Care
This website is designed to serve as a practical guide to health care providers, planners and consumers for determining the inclusion or exclusion, content and frequency of a wide variety of preventive health interventions, using the evidence-based recommendations of the Canadian Task Force on Preventive Health Care (CTFPHC).
Source : Canadian Task Force on Preventive Health Care
Complaint Courier
The Complaint Courier is an interactive online system to help you express your complaint more effectively. The Complaint Courier will walk you through a range of options, from writing letters to making effective phone calls.
Source : Canadian Consumer Information Gateway
Contact Information :
- Office Telephone: (613) 946-2576
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E-Mail :
E-mail: consumer.information@ic.gc.ca
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Postal Address :
Canadian Consumer Information Gateway Office of Consumer Affairs Industry Canada 235 Queen Street Room 965 A Ottawa ON K1A 0H5
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Complaint-handling Processes Search Tool
FAC has information on the complaint-handling proceduless of all financial institutions.
Source : Financial Consumer Agency of Canada
Contact Information :
- Toll-Free Telephone: 1-866-461-3222
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E-Mail :
E-mail: info@fcac.gc.ca
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Opening Hours :
Monday to Friday, 8:30 a.m. to 6:00 p.m.
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Consumer Identity Theft Checklist
Identity (ID) theft is a growing and serious crime. It occurs when someone uses your personal information without your knowledge or consent to commit a crime. This site gives information on how to guard your personal information, keep your computer and its contents safe, identify signs of ID theft and what to do if it occurs.
Source : Canada Consumer Measures Committee
Consumer Product Safety
Consumer Product Safety (CPS) works closely with partners and stakeholders to protect consumers from product-related hazards and to promote the safe use of products.
Source : Health Canada
Cost of Banking Guide (FCAC)
The Cost of Banking Guide on-line tool is designed to help you find the best banking service package for you. It takes the information you provide and uses it to assess your banking needs. It then presents you with the banking service packages that will best meet these needs.
Source : Financial Consumer Agency of Canada
Dietitians of Canada
The national association of Canadian registered dietitians offers resources for consumers and other health professionals.
Door-to-door Sales
Although this method of selling is not as popular now as it was in the past, it can still both provide a service and be an annoyance. If you do receive a door-to-door salesperson at your home, remember these tips.
Source : Industry Canada, Office of Consumer Affairs
ENERGY STAR Canada - Fact Sheets
The ENERGY STAR mark is a simple way for consumers to identify products that are among the top energy performers on the market.
Source : Natural Resources Canada
Contact Information :
- Toll-Free Telephone: 1-800-622-6232
- TTY Service: 1-800-926-9105
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Financial Consumer Agency of Canada (FCAC)
The FCAC is a newly created agency working to protect and educate consumers in the area of financial services. We provide consumer information and oversee financial institutions to ensure that they comply with federal consumer protection measures.
Source : Financial Consumer Agency of Canada
Funerals
Most people avoid thinking about funerals until faced with the death of a loved one. When you wait until this time of stress and grief, it can be hard to make the necessary decisions. This Web page gives information to help you make those decisions.
Source : Industry Canada, Office of Consumer Affairs
General Consumer Information
Have you ever wondered why it is so important to check-in for a flight hours before the actual departure time? The Canadian Transportation Agency's General Consumer Information answers this question and several others
Source : Canadian Transportation Agency
Home Buying Step by Step
CMHC's Home Buying Step by Step guide will lead you through the entire home buying process in ten simple steps. Assess your current financial situation and determine how much house you can afford, then learn more about home-hunting, mortgage payments and moving into your new home!
Source : Canada Mortgage and Housing Corporation
How to file a complaint - Frequently asked questions
Do you have a complaint about your air travel experience? Did the air carrier not resolve the complaint to your satisfaction? The Canadian Transportation Agency provides you with all the information necessary in order to successfully lodge a complaint to its Air Travel Complaints Commissioner. Complaints may be made on-line, by mail or by fax.
Source : Canadian Transportation Agency
Insurance Bureau of Canada
This website provides general information about home, car and business insurance in Canada. It was designed with insurance consumers in mind.
Source : Insurance Bureau of Canada
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