Directory of Organizations - Consumer Affairs Offices
Below is contact information for consumer affairs offices across the country. Staff in these offices can help you with any consumer problem, but do check the list of other governmental contacts in this directory to see if there is another contact who can assist you.
Federal Government
Office of Consumer Affairs
Industry Canada
235 Queen Street
Ottawa ON K1A 0H5
Fax: (613) 952-6927
Email: consumer.information@ic.gc.ca
Website: www.consumer.ic.gc.ca
Competition Bureau
50 Victoria Street
Gatineau QC K1A 0C9
Tel.: (819) 997-4282
Toll Free: 1-800-348-5358
TDD: 1-800-642-3844
Fax: (819) 997-0324
Email: compbureau@cb-bc.gc.ca
Website: www.competitionbureau.gc.ca
Financial Consumer Agency of Canada (FCAC)
427 Laurier Avenue West, 6th floor
Ottawa ON K1R 1B9
Tel.: (613) 996-5454 or 1-866-461-FCAC (3222)
Fax: (613) 941-1436 or 1-866-814-2224
Website: www.fcac-acfc.gc.ca
Provincial and Territorial Governments
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Alberta
Service Alberta
Consumer Contact Centre
17th Flr., TD Tower, 10888 - 102 Avenue
Edmonton AB T5J 2Z1
Tel.: (780) 427-4088 (Edmonton and area)
Toll Free: 1-877-427-4088 (Alberta only)
Email: governmentservices@gov.ab.ca
Website: www.servicealberta.gov.ab.ca
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British Columbia
Business Practices & Consumer Protection Authority (BPCPA)
PO Box 9244
Victoria BC V8W 9J2
Tel.: 1-888-564-9963
Fax: (250) 920-7181
Email: info@bpcpa.ca
Website: http://www.bpcpa.ca
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Manitoba
Manitoba Finance
Consumer and Corporate Affairs
Consumers' Bureau
Suite 302, 258 Portage Avenue
Winnipeg MB R3C 0B6
Tel.: (204) 945-3800
Toll Free: 1-800-782-0067
Fax: (204) 945-0728
Email: consumersbureau@gov.mb.ca
Website: www.gov.mb.ca/finance/cca/consumb
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New Brunswick
Rentalsman and Consumer Affairs
Department of Justice
Centennial Building
P.O. Box 6000
Fredericton NB E3B 5H1
Tel.: (506) 453-2682
Fax: (506) 444-4494
Website: www.gnb.ca/justice
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Newfoundland and Labrador
Trade Practices Division
Department of Government Services
5 Mews Place
P.O. Box 8700
St. John's NL A1B 4J6
Tel.: (709) 729-2600
Fax: (709) 729-6998
Email: gslinfo@gov.nl.ca
Website: www.gs.gov.nl.ca/cca/tpl/
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Northwest Territories
Consumer Affairs
Municipal and Community Affairs
Suite 600, 5201 - 50th Avenue
Yellowknife NT X1A 3S9
Tel.: (867) 873-7125
Fax: (867) 873-0609
Email: michael-gagnon@gov.nt.ca
Website: www.maca.gov.nt.ca
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Nova Scotia
Service Nova Scotia and Municipal Relations
P.O. Box 1003
Halifax NS B3J 2X1
Tel.: (902) 424-5200
Toll Free: 1-800-670-4357
Fax: (902) 424-0720
Email: askus@gov.ns.ca
Website: www.gov.ns.ca/snsmr
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Nunavut
Consumer Affairs
Community and Government Services
P.O. Box 440
Baker Lake NU X0C 0A0
Tel.: (867) 793-3303
Toll Free: 1-866-223-8139
Fax: (867) 793-3321
Website: www.gov.nu.ca/Nunavut/English/
departments/CGT/
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Ontario
Ministry of Government Services
Consumer Protection Branch
5775 Yonge Street, Suite 1500
Toronto ON M7A 2E5
Tel.: (416) 326-6414
Toll Free: 1-800-889-9768
Fax: (416) 326-8665
TTY: (416) 325-3408
TTY Toll free: 1-800-268-7095
Email: info.MGS@ontario.ca
Website: www.ontario.ca/consumerprotection
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Prince Edward Island
Consumer, Corporate and Insurance Division
Office of the Attorney General
4th Floor, 95 Rochford Street
P.O. Box 2000
Charlottetown PEI C1A 7N8
Tel.: (902) 368-4550
Toll Free: 1-800-658-1799
Fax: (902) 368-5283
Website: www.gov.pe.ca/oag/ccaid-info/index.php3
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Quebec
Office de la protection du consommateur
Suite 450, 400 Jean-Lesage Boulevard
Quebec QC G1K 8W4
Toll free: 1-888-OPC-ALLO (1-888-672-2556)
Fax: (418) 528-0976
Website: www.opc.gouv.qc.ca
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Saskatchewan
Consumer Protection Branch
Saskatchewan Department of Justice
Suite 500, 1919 Saskatchewan Drive
Regina SK S4P 4H2
Tel.: (306) 787-5550
Toll Free: 1-888-374-4636 (Saskatchewan only)
Fax: (306) 787-9779
Email: consumerprotection@
justice.gov.sk.ca
Website: www.saskjustice.gov.sk.ca
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Yukon
Department of Community Services
Consumer and Safety Services
P.O. Box 2703
Whitehorse YK Y1A 2C6
Tel.: (867) 667-5111
Fax: (867) 667-3609
Email: consumer@gov.yk.ca
Website: www.community.gov.yk.ca
The Andrew Philipson Law Centre
2130 - 2nd Avenue
Whitehorse YT Y1A 5H6
Tel.: (867) 667-5111
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