Directory of Organizations - Other Government Contacts
These are government offices that handle specific issues such as competition policy, telecommunications, transportation, financial services, food, product and road safety, bankruptcy and privacy.
- Canadian Food Inspection Agency (CFIA)
- Canadian Radio-television and Telecommunications Commission (CRTC)
- Canadian Transportation Agency (CTA)
- Competition Bureau
- Consumer Product Safety - Health Canada
- Financial Consumer Agency of Canada (FCAC)
- Office of the Superintendent of Bankruptcy
- Privacy Commissioner of Canada
- Road Safety - Transport Canada
Canadian Food Inspection Agency (CFIA)
In 1997, the Government of Canada consolidated all food inspection services into a single federal food inspection agency. Consumers are now able to address food inspection questions or concerns to a single contact. The CFIA delivers all federal inspection services related to food, animal health and plant protection.
59 Camelot Drive
Ottawa ON K1A 0Y9
Tel.: (613) 225-2342
Toll free: 1-800-442-2342
Fax: (613) 228-6601
Website: www.cfia-acia.agr.ca
Regional Contacts
Atlantic Area Tel: (506) 851-7400 Fax: (506) 851-2689 |
Ontario Area |
Quebec Area |
Western Area |
Canadian Radio-television and Telecommunications Commission (CRTC)
The CRTC is vested with the authority to regulate and supervise all aspects of the Canadian broadcasting system, as well as to regulate telecommunications common carriers and service providers that fall under federal jurisdiction.
Ottawa, Ontario
Canada, K1A 0N2
Tel.: (819) 997-0313 (Client Services)
Toll free: 1-877-249-2782
TDD: (819) 994-0423 or 1-877-909-2782
Website: www.crtc.gc.ca
Regional offices
Dartmouth NS Tel.: (902) 426-7997 |
Edmonton AB |
Montreal QC |
Regina SK |
Toronto ON |
Vancouver BC |
Winnipeg MB |
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Canadian Transportation Agency (CTA)
The Agency has a mandate to administer the economic regulatory provisions affecting all modes of transport under federal jurisdiction found in various Acts of Parliament. The Agency handles general consumer issues and complaints related to air travel. It also deals with rate and service complaints arising in the rail industry and acts as an economic regulator for certain marine activities. Finally, the CTA is responsible for ensuring that undue obstacles to the mobility of persons with disabilities are removed from federally regulated transportation services and facilities.
Ottawa ON K1A 0N9
Tel.: 1-888-222-2592
TTY: 1-800-669-5575
Fax: (819) 997-6727
Email: cta.comment@cta-otc.gc.ca
Website: www.cta-otc.gc.ca
Competition Bureau
The Competition Bureau is an independent law enforcement agency responsible for the administration and enforcement of the Competition Act, the Consumer Packaging and Labelling Act, the Textile Labelling Act and the Precious Metals Marking Act. Its role is to promote and maintain fair competition so that all Canadians can benefit from competitive prices, product choice and quality services. The organization investigates anti-competitive practices and promotes compliance with the laws under its jurisdiction. When you or someone you know has been the victim of deceptive business practices, you should call the Bureau or fill out an online Inquiry Form.
Competition Bureau
50 Victoria Street
Gatineau QC K1A 0C9
Tel.: (819) 997-4282
Toll Free: 1-800-348-5358
TTY: 1-800-642-3844
Fax: (819) 997-0324
Email: compbureau@cb-bc.gc.ca
Website: www.competitionbureau.gc.ca
Consumer Product Safety - Health Canada
Health Canada helps protect the Canadian public by researching, assessing and collaborating in the management of the health risks and safety hazards associated with the many consumer products, including pest management products, that Canadians use everyday.
Consumer Product Safety
Health Canada
Address Locator 0900C2
Ottawa ON K1A 0K9
Tel.: (613) 957-2991
Toll free: 1-866-225-0709
TTY: 1-800-267-1245
Fax: (613) 941-5366
Email: info@hc-sc.gc.ca
Website: www.hc-sc.gc.ca/cps-spc/index_e.html
Regional Product Safety Offices
Alberta and Northwest Territories Edmonton Tel.: (780) 495-2626 Toll free: 1-866-662-0666 Email: Alberta_Prodsafe@hc-sc.gc.ca Calgary Tel.: (403) 292-4677 Toll free: 1-866-662-0666 Email: Alberta_Prodsafe@hc-sc.gc.ca |
British Columbia and Yukon |
Manitoba |
New Brunswick and Prince Edward Island |
Newfoundland and Labrador |
Nova Scotia |
Ontario and Nunavut |
Quebec |
Saskatchewan |
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Financial Consumer Agency of Canada (FCAC)
FCAC works to protect and educate consumers in the area of financial services, providing consumer information and overseeing financial institutions to ensure that they comply with federal consumer protection measures.
6th Floor, 427 Laurier Avenue West
Ottawa ON K1R 1B9
Tel.: (613) 996-5454
Toll free: 1-866-461-FCAC (3222)
Fax: (613) 941-1436
Toll free: 1-866-814-2224
Website: www.fcac-acfc.gc.ca
Office of the Superintendent of Bankruptcy
The Office of the Superintendent of Bankruptcy helps ensure that bankruptcies and insolvencies are conducted in a professional, open, impartial and fair manner. The Office's responsibilities include supervising the administration of estates in bankruptcy, commercial reorganizations, consumer proposals and receiverships; maintaining a publicly accessible record of bankruptcy and insolvency proceedings; recording and investigating complaints, licensing of private sector trustees to administer estates and the appointment of administrators of consumer proposals and setting and enforcing professional standards for the administration of estates.
National Headquarters
Industry Canada
Office of the Superintendent of Bankruptcy
8th Floor, Jean Edmonds Towers South
365 Laurier Avenue West
Ottawa ON K1A 0C8
Tel.: (613) 941-1000
Fax: (613) 941-2862
Website: www.osb-bsf.ic.gc.ca
Name Search Services
Tel.: (613) 941-2863
Fax: (613) 941-9490
Office of the Superintendent of Bankruptcy (by Province)
Alberta Calgary Tel.: (403) 292-5607 Fax: (403) 292-5188 Edmonton Tel.: (780) 495-2476 Fax: (780) 495-2466 |
British Columbia |
Manitoba |
Nova Scotia |
Ontario |
Quebec |
Saskatchewan |
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Privacy Commissioner of Canada
The Commissioner is an advocate for the privacy rights of Canadians. The mandate includes: investigating complaints and conducting audits under two federal laws; publishing information about personal information-handling practices in the public and private sector; conducting research into privacy issues; and promoting awareness and understanding of privacy issues by the Canadian public. The Commissioner works independently from any other part of the government to investigate complaints from individuals with respect to the federal public sector and the private sector.
Phone: (613) 995-8210
Toll-free: 1-800-282-1376
Fax: (613) 947-6850
TTY: (613) 992-9190
Website: www.privcom.gc.ca
Road Safety - Transport Canada
Transport Canada, in cooperation with provincial and territorial governments and national safety organizations, works to improve road safety in Canada. The Road Safety Directorate has a broad range of responsibilities that are of interest to the public. Its mandate is to reduce the deaths, injuries, damage to property and the environment, health impairment and energy consumption resulting from the use of motor vehicles in Canada.
Road Safety Directorate
Transport Canada
Tower C, Place de Ville
330 Sparks Street
Ottawa ON K1A 0N5
Tel.: (613) 990-2309
TTY: Toll free: 1-888-675-6863
Website: www.tc.gc.ca/roadsafety
General information and road safety (including air bags, anti-lock brakes, tires and winter driving): Tel.: 1-800-333-0371 or (613) 998-8616
Regional offices - Road Safety
Pacific Region - Road (British Columbia) Tel.: (604) 666-3518 Fax: (604) 666-7255 Website: www.tc.gc.ca/pacific/road/menu.htm |
Prairie and Northern Region - Surface (Alberta, Saskatchewan, Manitoba, Yukon, Northwest Territories and Nunavut) |
Ontario Region Surface |
Quebec Region - Road Transport |
Atlantic Region - Road Transport (New Brunswick, Prince Edward Island, Nova Scotia, and Newfoundland and Labrador) |
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