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Canada’s Office of Consumer Affairs (OCA)

Canadian Consumer Handbook 2007

Directory of Organizations - Budget/Credit Counselling

Are you struggling financially and feel that you need help? It may be worthwhile to meet with a budget/credit counsellor. This type of service is offered by various types of organizations: provincial governments, non-profit and for profit organizations.

Government Services

Nova Scotia

Debtor Assistance Program
This program is provided by Service Nova Scotia and Municipal Relations.

Tel.: (902) 424-5200
Toll free: 1-800-670-4357
Website: www.gov.ns.ca/snsmr/
consumer/debtor

Saskatchewan

Provincial Mediation Board
Offered by the Saskatchewan Justice Department, this Board provides budgeting advice and counselling services.

Suite 120, 2151 Scarth Street
Regina SK S4N 3V7
Tel.: (306) 787-5387
Toll free: 1-888-215-2222
Fax: (306) 787-5574

Main Floor, Sturdy Stone Building
122 - 3rd Avenue North
Saskatoon SK S7K 2H6
Tel.: (306) 933-6520
Toll free: 1-888-215-2222
Fax: (306) 933-7030
Website:
www.saskjustice.gov.sk.ca/
provmediation

Non-profit Organizations

Ontario
Ontario Association of Credit Counselling Services (OACCS)
OACCS is a registered charity that represents a membership network of not-for-profit credit counselling agencies.
Tel.: 1-888-7-IN DEBT
Website: www.oaccs.com/agencies.html

Québec
Union des consommateurs
Union is a consumer organization made up of 10 ACEFs (association cooperative d'économie familiale) as members.
Tel.: (514) 521-6820
Outside Montreal: 1-888-521-6820
Website: www.consommateur.qc.ca/
union/180.htm

Coalition des associations de consommateurs du Québec (CACQ)
The CACQ is a national group of consumer associations of which, 22 organizations that provide credit counselling services are members.
Tel.: (514) 362-8623
Website: www.consommateur.qc.ca/cacq

For all other provinces and territories

Credit Counselling Canada (CCC)
CCC is a national association of not-for-profit credit counselling agencies which includes members that serve all provinces and territories.
To find the agency nearest you, visit www.creditcounsellingcanada.ca

Other Organizations

Information on other non-profit organizations and for-profit companies that provide credit counselling services can be found in your local phone book.

You can also call your consumer protection association, the ministry that oversees consumer protection in your province / territory or the Better Business Bureau to see if any complaints have been filed against the person or company you are planning to deal with.