Description:

In January 2004, Federal, Provincial and Territorial Ministers Responsible for Consumer Affairs recognized the serious concern that identity theft poses for consumers, leaving victims with a poor credit rating, ruined reputation and money losses. The ministers agreed, as a first step, to harmonize information efforts to bring consumers the most reliable and complete information on how to reduce the risk of becoming a victim. A multi-jurisdictional CMC working group has been struck to examine this and other consumer issues relating to identity theft.

Publications:

Consumer Identity Theft Kit

This kit is intended to provide general infromation and is not a substitute for legal advice.

Identity theft (ID theft) is serious. This kit identifies key ways to reduce your risk of becoming a victim.

• Identity Theft: Are You a Victim?
• Watch your Identity: Tips for Reducing the Risk of Identity Theft
• Identity Theft: What to do if it Happens to You
• The Identity Theft Statement: Frequently Asked Questions
• The Identity Theft Statement (PDF, 65 KB)
• Printable Version (PDF 279 KB)

For a short, yet in-depth list of how to guard yourself from identity theft and what to do if you become a victim, check out the Consumer Identity Theft Checklist. Print copies are available.

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Business Identity Theft Kit

• Identity Theft: A Consumer Issue For Business
• Tips for Reducing the Risk
• What To Do When A Thief Strikes
• Tools: What and How To Tell Customers About a Breach
• Print Version (PDF 286 KB)

For a short, yet in-depth list on how to reduce the risk of identity theft for your business and customers, as well as what to do if a thief strikes, go to the Business Identity Theft Checklist. Print copies are available.

News Releases

• Remarks of Michael Jenkin, Federal Co-chair, Consumer Measures Committee, Before the House Standing Committee on Access to Information, Privacy and Ethics, Ottawa, Ontario May 10, 2007
• Alberta - National consultation launched on fight against identity theft (July 7, 2005)
• Manitoba - Manitobans invited to get involved in public consultations (July 6, 2005)
• Ontario - McGuinty government seeks public input on how to best prevent identity theft (July 6, 2005)
• Quebec - Une consultation publique sur le vol d’identité (July 6, 2005) (in French only)

Consultation(s):

• Identity Theft Consultation

Members:

For all media enquiries please call (613) 943-2502.

David Clarke, Canada (co-chair)
Policy Analyst,
Office of Consumer Affairs
Industry Canada
Tel.: (613) 957-8717
clarke.david@ic.gc.ca

Nancy Anderson, Manitoba
Consumers' Bureau
Consumer and Corporate Affairs
Tel.: (204) 945-4062
nanderson@gov.mb.ca

Marilyn Born, New Brunswick
Director of Consumer Affairs and Chief Rentalsman
Department of Justice and Consumer Affairs
Tel.: (506) 453-2682
marilyn.born@gnb.ca

Lucille Dion, Québec
Conseillère
Secrétariat à la réforme des institutions
démocratiques et à l'accès à l'information
Tel.: (418) 644-0241
Lucille.Dion@mce.gouv.qc.ca

Cathy Enright, Canada
Manager, Communications and Marketing
Office of Consumer Affairs
Industry Canada
Tel.:(613) 952-8019
enright.cathy@ic.gc.ca

Joan Fisher, Canada
Senior Competition Law Officer
Competition Bureau
Tel.: (819) 956-2837
fisher.joan@ic.gc.ca

Guy Hurteau, Canada
Senior Policy Analyst
Integrity Policy
Service Canada
Tel.: (819) 953-3714
guy.hurteau@servicecanada.gc.ca

Monica Kett, Canada
Information Officer
Office of Consumer Affairs, Industry Canada
Tel.: (613) 946-1126
kett.monica@ic.gc.ca

John Mitsopulos, Ontario
Policy Branch / Direction des politiques
Government and Consumer Services / Services gouvernementaux et services aux consommateurs
Tel: 416-326-8877
john.mitsopulos@ontario.ca

Donna Nay, Alberta
Senior Research Analyst
Consumer Services
Service Alberta
Tel.: (780) 415-0016
donna.nay@gov.ab.ca

Jill Paterson, Canada
E-Commerce Policy / Politique sur le commerce électronique
Industry Canada / Industrie Canada
Tel: 613-991-4269
paterson.jill@ic.gc.ca

Nancy Sills, Ontario
Senior Counsel
Legal Services Branch
Ministry of Government Services
Tel.: (416) 314-5175
nancy.sills@ontario.ca