Follow-up Audit
of Quebec Region

Audit and Evaluation Branch
January 2002

Executive Summary

The purpose of this follow-up audit is to determine whether regional management has implemented procedures to remedy the problems identified in the 1997 Audit Report. The audit team noted that regional management has remedied most of the problems identified in the 1997 Audit Report. However, some improvements are required by regional management to ensure greater efficiency in the management of operations. The issues for discussion are outlined below, in a succinct way, without providing their context.

Administrative Services

There is inadequate control of the inventory of the Bankruptcy Division, Montreal office. Regional management must ensure that the inventory of the office's Bankruptcy Division, located at 5 Place Ville-Marie, is prepared and entered into the IFMS as soon as possible.

The Quebec Region has not yet implemented a sector-wide integrated records management system. Regional management should ensure that integrated records management is implemented in all Quebec Region offices and that all employees are kept informed at the various steps in the process. Regional management should also ensure that a common integrated records management procedure is established and made accessible to all employees.

Human Resources Management

The Region has not yet implemented an integrated human resources management system for the entire Quebec Region. Regional management should ensure that the competency-based integrated human resources management system is implemented in the Quebec Region to ensure HR succession and renewal within Industry Canada.

The Human Resources Service should maintain its administrative measures so that regional management in all sectors can ensure that their employees' performance evaluations are completed within a reasonable timeframe.

Details on these findings are presented in the third section of this report. Regional management was kept apprised of the findings listed in this report, and measures will be taken to ensure that the identified weaknesses are remedied.

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