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Transforming Science and Technology (S&T) Services Workshop Website,

NRCan launches website on results of Transforming Science and Technology (S&T) Services Workshop

Natural Resources Canada (NRCan) has launched a new Web site on the results of the two-day workshop entitled Knowledge for Canadians: Transforming Public Science and Technology (S&T) Services held in May 2005 in cooperation with the Treasury Board of Canada Secretariat's Chief Information Officer Branch (TBS-CIOB). 

Attended by 70 participants from the different agencies and branches of Natural Resources Canada and a cross section of federal science-based departments and agencies, the workshop investigated the role science-based departments and agencies play in providing services aimed at public knowledge, information and decision-making on science and technology (S&T). 

By providing a forum for discussion of the unique issues, opportunities and challenges associated with transforming public S&T services, the workshop contributed to TBS-CIOB's efforts to establish a new vision of government services to the public and other external clients as part of the Government of Canada's service transformation agenda.  As underlined by Dr. Yvan Hardy (Chief Scientist, NRCan) in his welcoming address, "How can the government's priorities for federal science and technology complement or advance the government's agenda for improving services to Canadians? ... This workshop is about improving the provision of public information and, at the same time, enabling public knowledge. And knowledge creation, as you know, can be very complex."

The Web site includes the speeches and presentations delivered at the workshop, as well as links to related information. Guest speakers presented different perspectives on government services in relation to public knowledge, while panelists described their practical experiences in developing innovative program models for delivering information and knowledge to external clients. The closing section on Outcomes describes the main issues that were raised at the workshop and also includes a summary chart that proposes a series of corresponding areas for action.

Through this workshop, attendees made an important contribution to identifying the challenges that lie ahead in meeting the public's growing demand for knowledge and information on S&T.  But more discussion will be needed to determine where we should best focus our efforts.

TBS-CIOB and NRCan will continue to work together to bring the messages from the workshop to the attention of senior government officials in order to seek their direction on how the federal S&T community can contribute to the Government of Canada's service transformation agenda.

Peter Oberle (Director, Service Transformation, BSS) speaks with workshop participants.

Peter Oberle (Director, Service Transformation, BSS) speaks with workshop participants.

 


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