CLF for the Internet - E-Mail

Overview

Most government e-mail software now includes an "AutoSignature" function, which automatically attaches user-defined text to the bottom of every outgoing e-mail. Institutions that do not have the AutoSignature function in their e-mail software should develop other means of including appropriate identification information in all electronic correspondence. In situations in which e-mail is sent not by a specific individual, but rather by a service or program office (i.e. Webmaster@canada.gc.ca), full institutional contact information should still be made available.

Electronic mail is fast becoming a preferred communication tool for busy Canadians. By standardizing the look and feel (content and format) of electronic forms on all GoC Web sites, this initiative will make it easier for individuals using electronic media to make contact with public servants from any institution.