Business Transformation Tools for Government Executives
Canadians and businesses alike want convenient, multi-channel access to
seamless government services, integrated across programs, departments, and
jurisdictions. At the same time, they want their governments to be more
transparent, accountable, and efficient.
Meeting these expectations means governments as a whole must have business
processes that are more interoperable and integrated. To help executives,
managers, and transformation project teams achieve this, the Treasury Board of
Canada Secretariat's Business Transformation Enablement Program (BTEP) has
developed a common, formal, standardized business transformation methodology.
What's in it for you?
Government is under increasing pressure to deliver effective solutions, with
fewer resources, that will produce results over shorter time frames. BTEP can
help government executives, managers, and their teams face today's challenges by
providing tools that support the planning, design, and implementation of
business change.
Tools for improving efficiency
These include standard reference models (e.g. the Governments of Canada
Strategic Reference Model-GSRM for business planning, design, and
implementation, as well as training to support employees engaged in business
management.
Tools for improving accountability
These include tools that demonstrate and ensure that lines of accountability,
performance metrics, and expectations are clearly defined and transparent for
not only vertical but also horizontal service delivery.
Tools for creating better outcomes
These include tools for creating explicit links between services,
expenditures, and outcomes to ensure alignment with government outcomes, as well
as tools to address the needs of target client groups in business planning.
Tools for ensuring collaborative solutions
These include tools for working collaboratively and horizontally across
government programs, departments and government jurisdictions, as well as a
"common language" using public service terminology for business
transformation to facilitate communication and understanding across
organizational cultures.
Find out more
For more information about how BTEP and its associated tools can help you,
visit: http://www.tbs-sct.gc.ca/btep-pto/index_e.asp
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