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Frequently Asked Questins > General
Frequently
Asked Questions - General
How do I get tickets to a live studio taping?
Tickets are available for the following programs at the Canadian Broadcasting Centre in Toronto. Click on the program name for more information :
Royal Canadian Air Farce
The Red Green Show
Rick Mercer's Monday Report
To get information on the Glenn Gould studio go to http://glenngouldstudio.cbc.ca/
Why doesn’t the audio I hear match the video I’m watching?
Many modern stereo television sets have a feature in their audio equipment that allows the reception of sound other than the main audio for the program. This feature is called Multi-channel Television Sound (MTS). A television set with MTS can receive mono sound, stereo sound or SAP.
The SAP feature allows a television station to broadcast other information to the viewer through the audio receive system. That other information could be the same program audio in another language, or something completely different, such as weather information or Voiceprint, a system intended for viewers who may have a vision problem.
CBC Newsworld is a cable channel, and SAP is activated by cable companies across Canada, hence the surprise by many Newsworld viewers to hear two different audio receptions for one program or the wrong audio altogether.
Activating or deactivating the SAP is done on most television sets through a menu using the remote control. Every television set is different, so the best way to do that is to follow the instructions in your owner's manual.
Where can I ask about reception problems?
If you are experiencing any transmission difficulties, please contact us through our Feedback Form.
What is the difference between an OWNED AND OPERATED station and an
AFFILIATE?
Generally, a CBC affiliate station must air 20 hours of prime-time
programming and 17 hours of off-time programming per week. The affiliate
is able to choose what programming they wish to air. Consequently,
they can choose to air certain programs and not to air others.
For a list of Owned and Operated and Affiliate stations go to Affiliate
Why can't I send you an attachment?
Due to the destructive nature of viruses transmitted via e-mail attachments,
it is our policy not to open attachments. Please copy your text message
into the body of your e-mail.
I am an actor. Where can I send my picture and resume? How
can I find out the name of an actor's agent?
The CBC Talent Resource Centre (TRC) is a production library located
in the Toronto Broadcasting Centre. The phone number is (416) 205-7201
and the e-mail address is talent_resources@cbc.ca.
The Resource Centre maintains about 20,000 files on actors, directors,
producers, writers, musicians, dancers and other categories of talent
here are also files on Canadian agents. CBC TV and Radio are frequent
users, as well as independent casting directors, filmmakers, television
producers, theatre directors, film students and researchers. Send
all the important information about yourself to the TRC so they can
keep a file on you. The onus is on you to keep your file up-to-date!
Your file should consist of:
1. A current 8x10 head shot with an up-to-date resume.
2. A completed Performer Profile.
3. Any newspaper, magazine reviews and articles about
your work.
Send everything to:
CBC Talent Resource Centre
Box 500, Station A
Toronto, Ontario
M5W 1E6
Why is there so much profanity on some of your programs?
As a rule, profane language is not used in our programming. However,
in certain circumstances, because of the theme or dramatic tone of
the program, coarse language is sometimes used.
If this is the case, we exercise our strongest tools as a broadcaster
to protect sensitive viewers. Adult programs are generally aired in
appropriate time slots. In a earlier time slot, an advisory warning
usually precedes the broadcast. In addition to this, our stand on
the issue of profanity is defined in our manual,
Journalistic Standards and Practices. Here is an excerpt from
it:
4.1-- As a general
rule, profanity or expressions which would give offense to a considerable
number of the audience must not be used. It is not practicable to
prescribe a list of words and phrases which could not be broadcast
in any circumstances, as public acceptance in this area is always
changing...There are occasions when the broadcast of an expression
normally considered offensive may be justified. The validity of such
language within the context of the program must be evaluated. Furthermore,
it must be apparent that editing out the expression would impair the
integrity and significance of the information which is in itself important
enough to justify broadcast.
How do I learn about CBC's corporate policies and mandate?
Visit the CBC Corporate site.
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