Government of Saskatchewan
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Wednesday, February 27, 2008
Saskatchewan Justice
Provincial Budget 2006 - 2007
Safer Communities and Neighbourhoods Investigations
Who Knew?
The Saskatchewan government abandoned the prohibition and temperance movement in 1925, but continued to control the wholesale distribution of alcohol.
Sally bought a cashmere sweater for her mother's birthday gift, but it did not fit. When she returned it to the store for a refund they refused to give her money back.

In Saskatchewan, with few exceptions, if you purchase goods such as shoes or a sweater from a retailer, you do not have the right to return them for a refund. The sales transaction is a legal, binding agreement and cannot be broken. The item cannot be returned simply because you have changed your mind.

The store must decide if it will provide consumers with a cash refund, exchange of goods or credit slip. This is usually outlined in a store policy. Store policies vary so you should ask before you buy. It is a good idea to ask the clerk to write the store policy on the bill and have it dated and signed.

Some sellers will allow refunds but may charge a restocking fee. This is a fee for putting the article back on the shelf.

 


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