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Client Privacy

A guide to the release and collection of confidential information

The information you provide to the Alberta Alcohol and Drug Abuse Commission (AADAC) is strictly confidential. We believe confidentiality is the foundation of the client-counsellor relationship. You have the right to decide how much of your personal information can be provided to others.

Your information will not be shared with others without your written permission. You also have the right to view your own information.

There are a few exceptions to these rights. If you have any questions at any time about your privacy rights, talk to your counsellor or call your local AADAC office.

What kind of information is collected?

Depending on your case, different kinds of information may be collected during your time with AADAC. These are some examples:
  • reports
  • case notes
  • assessments
  • a summary of your AADAC treatment attendance
  • progress summaries
  • treatment plans
  • medical records
  • recordings taken during sessions
  • other electronically stored information
  • consent for a follow-up contact

Your privacy is protected by law

Your confidentiality is protected by the following Alberta legislation: 

Under the Protection for Persons in Care Act, a client's name is only released when the client gives consent to release that information.

How do I view or share my information?

To view or share your private information, you must sign a Release and Collection of Confidential Information form to show your consent.

Someone from AADAC must be present while you look at the files. Information that belongs to others must be protected from viewing.

If you find mistakes in our records, you have the right to request a correction of your personal information.

All documents and files belong to AADAC, but you can request copies.

Exceptions

There are a few situations where your information may be shared with others without your consent

  • when urgent circumstances require the release of confidential information to ensure your health and safety and/or the health and safety of others. In this case, a notice of disclosure will be mailed to your last known address.
  • when the information is subpoenaed for court proceedings
  • then a medical examiner needs information because of your death
  • when the law requires release, usually to protect a child, to investigate a death, or to protect public health
  • when the information is obtained through an Order in Council (through the Legislature)

The decision to reveal your information without your consent must be consistent with the Alcohol and Drug Abuse Act and FOIP.

Where can I get more information?

For more information talk to your counsellor, call the AADAC Help Line or contact your local AADAC office.


LAST REVIEWED: Tuesday, October 16, 2007