Thank you for visiting our Website and for your interest in our policy on privacy.
You cannot be identified personally from the information transmitted automatically between computers. This information is gathered solely to meet the technological requirements of using the Internet and is used for statistical purposes.
You should be aware that, as soon as you access the Website doc.gouv.qc.ca information is automatically exchanged between your computer and our server, without your intervention. The information does not identify you personally. It consists of:
This exchange of information is necessary if the server is to transmit to you a file compatible with the computer equipment you are using. We keep the required information in order to have a record of the number of visitors, the pages visited most often, the technology used by the Website's clientele, the referral sites and the countries of origin of visitors to the Website.
Personal information gathered by Les Publications du Québec is limited to the information transmitted when you register for our "Client-privilège Internet" service or when you order certain products on our Website.
We do not gather the electronic addresses of customers who contact us by e-mail.
Personal information is gathered solely to adapt our services to your needs and to avoid communicating with you through mass mailings when we can do so over the Internet.
The information collected is never transmitted to a third party and can be consulted only by duly authorized Publications du Québec personnel, or by our Internet service provider (where warranted for technical reasons).
You can modify your personal profile or cancel your subscription at any time. Your user code and password are needed to protect the confidentiality of your personal information.
To ensure secure transmission of your data, personal information is encrypted and transmitted between your computer and our server by your browser's SSL (Secure Socket Layer) protocol.
The SSL protocol on the Publications du Québec site is certified by an outside firm: Thawte, a VeriSign company.
If you choose to e-mail personal information to us, your electronic messages will be handled in accordance with the same standards of confidentiality applicable to postal service deliveries.
However, e-mail usage is not as secure as the electronic transmission of forms; we therefore recommend that you exercise caution when e-mailing.
The Publications du Québec Website uses cookies to manage shopping carts and subscriptions, and for no other purpose.
A cookie is a text file containing a unique identification number enabling us to identify you and thereby personalize and simplify navigation for you, adapting it to your needs.
Since cookies are text files, they cannot be executed on your computer and are completely harmless.
Customer service : 1 800 463-2100 (Toll free) or 418 643-5150.
Fax : 1 800 561-3479 (Toll free) or 418 643-6177