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Thank you for visiting bcliquorstores.com. To inquire about availability of specific products in stores, please call your nearest store (use store locator on the right) or our Product Info Line toll-free at 1-800-667-9463 or 604-660-9463. The line is available within B.C. from Monday to Saturday 9:30am to 10:00pm (service may be unavailable on holidays).
Before you send us feedback, check out the FAQ page to quickly find an answer to your question. If you are interested in importing or distributing liquor products in British Columbia, please note that all imported products need to be represented by an agency/agent in British Columbia. For more information, see our Supplier and Agent information page.
Send us your comments and feedback using the Feedback Form (click here or the link in the left column).
General Inquiries
British Columbia Liquor Distribution Branch
2625 Rupert Street
Vancouver, British Columbia V5M 3T5
Switchboard telephone: 604-252-3000
Fax: 604-252-3044
E-mail: communications@bcliquorstores.com
Communications
For media contact
Telephone: 604-252-3029
Fax: 604-252-3044
E-mail: communications@bcliquorstores.com
General Product Information/Availability AND Product Quality Issues
Call your local store (use store locator on the right) or call the Product Information Line
Greater Vancouver: 604-660-9463
Toll-free within B.C.: 1-800-667-9463
Human Resources - job and employment information
Telephone: (toll-free) 1-877-252-2912 or 604-252-3240
E-mail: competitions@bcliquorstores.com
For more information about employment at the LDB, visit the Employment Opportunities page under About the LDB section.
Purchasing
For agent/supplier information and product listing inquiries please see Supplier and Agent information page.
Special Orders
To order products not carried by the LDB. For more information about this service, please read the Special Orders page under the Customer Service section.
Customs & Excise
For information on importing (duty and excise) liquor products.
Telephone: 604-252-3344
Fax: 604-252-3350
E-mail: ldbcustoms@bcliquorstores.com
Liquor Control and Licensing Branch
For licensing inquiries - special occasion licences, beer and wine stores, manufacturer's licence and licences for establishments serving liquor (e.g. bars and restaurants). For more information on special occasion licences, please read the Special Occasion Licence page under the Customer Service section.
Toll-free in BC only: 1-866-209-2111
Website: http://www.pssg.gov.bc.ca/lclb/
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