Industry Canada, Government of Canada
Skip all menusSkip first menu
Français Contact Us Help Search Canada Site
Home Site Map What's New About Us Registration
Go to 
Industry Canada's ?Programs and Services ? by Subject? Page Business Information by Sector Canadian Service Industries Trade
What's New
Business Information
Electronic Business
Events
Initiatives
Trade
Trade Team Canada Service Industries
Innovation, Research and Technology
Statistics, Analysis and Industry Profiles
Contacts

Service Industries
  Next

The Cross-Cultural Marketing Edge

This is a guide designed to help you develop a better understanding of how cross cultural differences can impact the effectiveness of your marketing efforts and your relationships with your clients. 

In many cultures, personal contacts are extremely important for success in business whether you are marketing services or goods. Manufacturing firms are increasingly facing a demand for end to end solutions, with a variety of support services packaged with the goods to ensure marketing success. 

So although this guide was designed for services providers, such as consultants, for whom relationship selling is often critical to success, it can clearly be a very helpful tool for goods marketers as well. 

Comments or suggestions?
Contact Us

Part I: Introduction

  • The Concept of Cultural Competency

    Part II: Making Culture your Competitive Advantage

  • Know Your Market
  • Credibility Across Cultures
  • Presenting Your Service
  • Face-to-Face
  • Building Bridges
  • Negotiating Agreement
  • Follow-Up

    Part III: General Resources

  • General Resources

    Part IV: Downloading the Document

  • Instructions for downloading
      Next


  • Created: 2005-06-16
    Updated: 2006-04-19
    Top of Page
    Top of Page
    Important Notices